Branch Manager

Branch Manager
Albany WA

• Unleash Potential: ANZ's Top Family-Owned Equipment Hire Company on the Rise!
  
• Elevate Your Career: Continuous Learning, No Weekends, Hassle-Free Street Parking!
  
• Discover a Rewarding Package: Competitive Salary, Profit Share Bonus, and Company Car
  

About us

At Kennards Hire, our mission is to be the best hire company in the world. We're not striving to be the biggest; we're striving to be the best. Our commitment to sustainable growth and innovation drives us to excel, benefiting our customers, our employees, and the Kennards Hire family. With over 90% of our team members affirming that Kennards Hire is a Great Place to Work, we're proud of our achievements.
Join the Kennards Hire family, where our values-One Family, Fair Dinkum, Taking Hire Higher, and Every Customer a Raving Fan-guide everything we do. As Australia and New Zealand's largest family-owned equipment hire company, we believe in providing our team members with the tools and opportunities to succeed.

About the role

As the Branch Manager, you will manage an engaged team of branch staff to achieve a culture of safety and customer service, whilst delivering financial and quality outcomes.

• Lead the branch team and engage team in Reaching Best conversations to drive and maximise branch revenue and achieve budget
• Manage the branch P&L
• Plan branch staffing in collaboration with the Area manager to meet profitability targets;
• Ensure all rostering and time worked information is correct and completed for payroll process within the required timelines
• Prepare end of month reports and action business lost
• Ensure equipment maintenance, servicing and workshop meets QOM standards
• Develop customer relationships and network to identify business development opportunities
• Role model and coach safe behaviour in accordance with Kennard's Safe Work policies and procedures, including PPE, manual handling techniques, lifting limits, and safe driving
• Provide regular feedback and development to branch staff, as well as conduct performance appraisals to drive performance and capability
  

About you

• Demonstrated previous experience leading a team in a management/supervisory role, with the ability to effectively delegate, coach and develop others
• Strong financial acumen and experience managing P&L's
• Outstanding customer service leadership including demonstrated ability to role model customer service standards and positively manage customer complaints
• Experience in working within a network operation where collaboration with others has been an important part of success

Why Join Our Family:

We aren't just a company; we are a flourishing family-owned enterprise that's the crown jewel of Australia and New Zealand. Our values - One Family, Fair Dinkum, Taking Hire Higher & Every Customer a Raving Fan - are not just slogans; they're the essence of who we are.
Benefits & Rewards That Await You:

• A journey of continual growth through comprehensive training and development.
• The roadmap to advancement and the prospect of traversing states and borders.
• Exclusive staff discount rates on our top-tier gear.
• Access to a premium employee benefits program featuring insurance, eye care, travel discounts, and more.
• An annual Awards Night, vibrant Team BBQs, and an array of engaging social events.