AddressBranch Manager ,Claremont WA
Apply now Job no: 792483
Business unit: Personal Banking
Primary position location: 8 St Quentin Ave, Claremont, WA
Work type: Permanent Full time
Region: WA- Perth inner
- Take the next step in your NAB journey - elevate your career & be a part of the Future of Retail
- Make a real difference for our customers and communities
- Permanent opportunity in Claremont WA
It's more than a career at NAB. It's about more opportunity, more moments to make a difference and more focus on you.
Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth to us, you'll be recognised and rewarded for your contribution in return. You'll have our support to excel for our customers, deliver positive change for our communities and grow your career.
It's a good time to see what more you can find at NAB as a Branch Manager.
Your new role awaits…
NAB's Branch Managers are community leaders - working to build and maintain trusted relationships with local customers, businesses and community partners. Ultimately responsible for the overall business performance of our Claremont branch, your role as Branch Manager will see you engage in strategic business development, cross-channel collaboration, and empowering and inspiring our Bankers to deliver a consistently exceptional, signature customer service.
A typical day will include…
- Motivating, developing and inspiring your team
- Championing an outstanding customer experience
- Driving sales and maximising customer opportunities
- Working collaboratively with internal business channels
- Completing operational duties within the branch including assisted transactions and meeting customer needs
- Driving a risk aware culture and being accountable for operational risks within the team
- Raising awareness of NAB's digital offering and educating customers on how these can be utilised
- Driving activity to achieve business performance targets including revenue growth, customer service scores and referral targets
- Supporting and serving your local community, clients and customers
What you will bring…
- Proven people leadership / management experience is essential
- A Banking, Sales, Lending or Distribution background is highly desirable
- Strong business acumen
- A genuine passion for world-class customer service
- Charisma, drive, high-energy and a passion for people!
A diverse and inclusive workplace works better for everyone.
We know that our people make us who we are. That's why we have built a culture of respect - where everyone feels valued and appreciated for being their true authentic selves at NAB. With our focus on inclusion and diversity, and in partnership with our Employee Resource Groups, NAB is a place where First Nations colleagues, colleagues of all genders, sexualities and ages, carers and colleagues with disability, and colleagues from all cultures, races and religions can thrive, connect and grow.
More focus on you
We are committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities. To learn more, visit the Benefits of Working at NAB page on our website.
Join NAB
If you think this role is the right fit for you, we invite you to apply. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert.
unsolicited CVs from agencies will not be accepted.
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Advertised: 13 Mar 2024 6:00 AM W. Australia Standard Time
Closing: 27 Mar 2024 11:55 PM W. Australia Standard Time
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