Business Analyst - Technology

Business Analyst - Technology

Term Contract, Full Time – 12 months

We are seeking two Business Analysts with a passion for digital transformation and business process reengineering through customer centric solutions.

• Deliver tailored solutions that influence Council’s technical direction.
• Opportunity to collaborate across our diverse organisation and bring people together.
• Greater workplace flexibility - 9-day fortnight, hybrid working conditions and flexible hours.

LET’S EXPLORE THE JOB

Join our dynamic and progressive Business Information and Technology Solutions (BITS) team and be responsible for the delivery of the Business Analyst function across our Digital Solutions team, and wider organisation.

You will work closely with internal stakeholders, to elicit and analyse business needs and translate them into business requirements to drive efficiencies, add value and enhance our customer’s experience.

Your other key focus areas are;

• Strong ability to question and challenge the status quo and to recommend, coordinate, and implement business and / or digital solutions within time, budget, and ensuring improved customer service delivery.
• Lead and coordinate the consultation with relevant technical specialists including vendors and provide direction, authorisations, and advice for system developers and administrators.
• Document business requirements to a sufficient level of detail for solution implementation and sign off by project sponsors and subject matter experts, including scope and current state processes.
• Provide leadership in the analysis of Council information, business processes, and workflow requirements.
• Facilitate and coordinate the process of designing the future state process and / or data model, applying techniques such as process mapping, data flow diagrams and using other relevant tools such as Microsoft Excel, MS Query and Visio

Read the position statement and learn more about this exciting opportunity!

LET’S HEAR ABOUT YOU

Our ideal candidate has expertise in process mapping, workshop facilitation, requirements documentation and has previously worked in the public finance sector. You have strong analytical skills and a desire to build stakeholder relationships across our diverse business to influence technical direction, drive improvement, and build an innovative, collaborative, and resilient organisation. You are a curious person with a need to understand the why and how teams operate across the business. You are adaptable, approachable, challenge the status quo, and can critically analyse and investigate an issue to a conclusion. You have project skills and will thrive in the tactical space providing input into strategic architecture decisions. You have a real passion to collaborate across our organisation to create better outcomes now and into the future.

You will bring;

• Hold degree level qualifications in Business Analysis or related field and/or extensive relevant experience preferably in public finance sector.
• Demonstrated strong experience in business analysis and stakeholder engagement.
• Strong Business process mapping skills and experience using Visio and or Promapp
• Strong ability to prioritise and manage multiple tasks and complex projects within a dynamic project environment, within tight deadlines.
• Extensive knowledge and experience with industry-standard Business Analysis methodologies

Please note: A full list of essential criteria is located within the attached Position Statement.

LET’S REVEAL THE PERKS

• Competitive salary from $1818.60 to $2113.50 per week plus industry leading 12 per cent superannuation.
• 3.5% Enterprise Agreement pay increase from 8 July 2024
• 35 hours per week with flexible working hours and hybrid work model
• We value your wellbeing and provide generous discounted gym memberships through our Corporate Fitness program, connect with colleagues through our Social Club, wellbeing initiatives, and confidential support via our Employee Assistance Program (EAP)
• Free parking within walking distance of our new contemporary office building
• We are committed to being an employer of choice. We will do all we can to help you develop your skills, and make a difference, right from the start. We have a flexible workplace and focus on all aspects of your physical and mental health and safety. We want you to be with us for the long-term, so providing you with rich career experiences and ongoing development is our priority.
• Work with emerging technology.
• Supportive, empowering, innovative, collaborative, and inclusive work culture.
• Shape our technical future and be involved in major projects.
• Along with many other perks for joining Lake Mac.

CHOOSE THE LAKE MAC WAY

We know it is our people that will shape the future of our city. That’s why we’re passionate about providing a workplace that empowers our staff to be creative, innovative, and bold. When you join the team at Lake Macquarie City Council, you’re joining a group of people with a commitment to make our city even better. We’re proud of our city and the work we do, and we know you will be too.

We celebrate diversity and are committed to creating an inclusive workforce. We believe that a diverse network of employees, which truly reflects the people it serves and represents, is best equipped to understand and meet the needs of our community. We welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTIQ+ community, refugees, and people with disability. We understand the skills and attributes veterans can bring to our Council.

LET’S START

• If this job sounds like you, we would love to hear from you! Send your application in by midnight, Sunday 2 June 2024
• For a confidential discussion related to the duties of the role, please contact Arnab Ghosh, Senior Business Analyst, on 02 4069 0*** or via email ******@lakemac.nsw.gov.au
• If you require assistance/adjustment when submitting your application or have any questions about the recruitment process, please contact Georgina Green, Talent Acquisition Advisor, on 02 4921 0*** or via email ******@lakemac.nsw.gov.au
• We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.
• To view the Capability Framework – Role Profile relevant to this role, please click here.
• To complete your online application, you will be asked to upload a copy of your resume and provide responses to questions which are based on the criteria listed in the Position Statement.
• Please note that as part of Lake Macquarie City Council’s recruitment process, prior to an offer of employment being made, recommended candidates may be subject to a medical assessment which may include alcohol and other drugs testing.