Business Lending Analyst

An opportunity has become available within BOQ Group's Business Banking Division!

With exposure to a banking environment (and perhaps some lending experience), our ideal candidate will gain valuable skills and knowledge to build a career within Business Banking.

The Business Lending Analysts' role is to support the branches within the banking network and business banking managers as required by preparing credit submissions for new and existing Business Banking customers and completion of periodic reviews.

The role also liaises with Loans Centre/ HP staff and external professional services providers to ensure all documentation and settlements are processed promptly and accurately. The role requires a high standard of customer service to generate new business and ensure customer retention.

Key Responsibilities:

• Provide lending support within the Retail Network and Business Banking.
• Writing and providing recommendations for credit submissions.
• Prepare commercial lending submissions by critically analysing and interpreting financial statements and identifying industry trends.
• Completion of document preparation requests and checking of completed documents
• Co-ordination of settlements, fundings and drawdowns
• Verification of conditions and completion of relevant checklists
• Recognise Business Banking sales opportunities by providing exceptional customer service to Business Banking customers and referring sales opportunities to the appropriate Manager.
• Achieve targeted levels of customer service standards.
• Attend customer interviews with Branch or Owner Managers and Business Banking Managers where appropriate to gain additional knowledge of each customer’s business and requirements.
• Assistance to the relevant stakeholders in building client business by producing credit based solutions to any problem applications.
• Liaise with HP/Loans Centre and external service providers to ensure documentation is accurate and settlements are completed accurately and in a timely manner.

Experience:

• Previous banking experience including exposure to lending.
• Demonstrated experience in providing superior customer service.

Skills & Knowledge:

• Ability to critically analyse and interpret financial statements and identify industry trends.
• Ability to establish strong relationships with customers.
• Ability to retain business.
• Ability to solve problems and make decisions.
• Superior written and verbal communication skills.
• Courteous and efficient telephone technique.
• Ability to work autonomously or as part of a team
• Advanced Microsoft Windows program knowledge.
• Knowledge of the credit code and privacy act
• Strong time management skills
• High level numeracy skills.

BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.

Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That’s creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.

BOQ Group’s inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

Since 2021, BOQ Group is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).

In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.

• Flexible working arrangements
• Discounted financial products
• Salary sacrificing options
• Paid parental leave with no minimum
• Purchase annual leave
• Discounted private health insurance plan
• Employee Assistance Program (EAP)
• Access to employee network groups focused on First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers and accessibility
• BOQ Group is a member of Pride in Diversity and a participating organisation in the Australian Workplace Equality Index

To apply for this role with #boqfinance, please follow the links or apply via our Careers Page. 

BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.

If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Please no agency applications.