Business Office Clerk

Business Office Clerk
Waverley Private Hospital, Mount Waverley
Permanent part time and casual hours - Enjoy flexible hours for better work life balance!
We care about YOU! Access counselling, wellbeing services, legal & financial assistance
Enjoy benefits such as paid parental leave, study leave and the option to buy extra annual leave.
About the Role
As a Business Office Clerk, you are responsible for providing administrative support and assistance to patients and their families upon their arrival at the hospital.
Responsibilities of this job may include:
Admission scheduling processes to ensure appropriate bed management and utilisation
Managing incoming and outgoing calls to the front desk.
Provide timely and accurate information to queries by patients, visitors and other staff and departments.
Compilation and management of patient admission papers and clinical notes.
Reception duties including phone management, filing, collecting monies for admissions
Exceptional patient centred care and customer service
Flexibility to work shifts including days, evenings and weekends
Attention to detail and accuracy with data entry
Good time management in a busy professional hospital setting
Strong IT skills
Willing to be part of a fast paced team and work accordingly
Key to this role will also be the availability to work a rotating roster.
About You
To succeed in this role, you will be an enthusiastic individual with a strong administrative skillset and a passion for customer service and enjoys being part of a busy environment.
You will also bring:
Computer literacy including the Microsoft Office suite of programs
Experience in a medical setting will be highly desired, though not essential.
Experience with Patient Management Systems is highly desired not essential
Strong communication and interpersonal skills to manage a busy workflow of admissions and discharges
Comfortable working in a team of doctors, nurses, pathologists, administrators, and non-clinical staff.
Remuneration
On offer is base hourly rate ranging from $27.47 + casual loading + superannuation based on experience level and qualifications, exclusive of penalties or allowances
About the Hospital
Waverley Private Hospital is defined by our unique culture and dedication to giving outstanding patient care. From the way we recognise and reward our staff to our attitude toward the patient experience – we are a great choice for staff who want to be part of a cutting-edge, fast paced and progressive environment.
Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com
What’s in it for you?
Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
Discounts: Ramsay Rewards - Access great deals at major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.
Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
*Please note casual employees may not be eligible for all benefits.
To Apply
All applications must be lodged online. Applications made by recruitment agencies will not be considered.
Requirements
Must be vaccinated against Covid-19, a vaccine approved by the Australian Technical Advisory Group on Immunisation
Must provide a National Police check conducted within the previous 12 months
According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.
If you have any questions regarding this opportunity please do not hesitate to contact Sharon French via email at FrenchS1@ramsayhealth.com.au
She’s here to help!