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Form of workI’m in the Right is an Australian owned accident management company.
Our mission is to assist not-at-fault drivers after an accident and get them back on the road as quickly as possible.
We are currently seeking full-time Car Rental Manager to join our growing team to ensure we are able to deliver an exceptional customer experience with minimal inconvenience.
If you are a compassionate, energetic, team and customer-oriented go getter please see further details below.
About the role
Join a leading name in the accident replacement industry, a commitment to delivering exceptional service and a diverse fleet of vehicles, we are seeking a dynamic and experienced professional to fill the role of Car Rental Manager for Adelaide.
As the Car Rental Manager, you will be responsible for overseeing the operations of our Adelaide branch, ensuring a seamless and customer-centric Car Rental experience. We are looking for a results-driven individual with a passion for customer service and the ability to lead and motivate their team.
With no two days being the same, we're looking for caring and professional individuals to join our growing team, helping us ensure our customers receive the best customer experience possible.
Roles and Responsibilities
- Leadership: Provide strategic leadership to the branch team, fostering a culture of excellence and a commitment to delivering outstanding customer service.
- Operational Management: Oversee day-to-day operations, including fleet management, reservations, and customer interactions, to ensure the smooth running of the branch.
- Team Development: Lead, coach, and mentor the branch team to achieve individual and team targets, promoting a positive and collaborative work environment.
- Customer Satisfaction: Uphold the highest standards of customer service, address customer inquiries and concerns, and implement measures to enhance overall customer satisfaction.
- Sales and Business Development: Drive business growth by managing and capitalizing on opportunities and key partnerships in the Adelaide and surrounding market. Develop and maintain relationships with local partners and service providers.
- Compliance: Ensure compliance with company policies, safety regulations, and legal requirements.
You will need:
- A current Unrestricted Australian Driver's licence (manual not required);
- Current Driver’s record from State Authority at the time of interview;
- Excellent interpersonal, customer care and communication skills;
- A "Go Getter" attitude with an enthusiastic personality;
- An ability to work on your own, as well as in a team;
- A commitment to high quality standards;
What we will provide:
We're proud of the culture we've created at I'm in the Right and we are looking for bright sparks who can continue to grow with us. This is more than just a job. We're in a great position to offer you opportunities for those who are keen to grow with us. In addition to this, we'll provide:
- Our commitment to offering career progression.
- On the job training.
- All tools necessary to succeed.
- Great team culture.
- Immediate start.
Attitude, commitment to high standards and maturity is what matters to us. Apply now! We're able to offer an immediate start and training for the right people.
Only considered candidates will be contacted.
