Case Support Workers

Job description
About us
The Good Samaritan Inn (GSI) has been delivering a specialist response to victim survivors of family violence and homelessness, since 1996.
GSI’s support services are a critical part of the Victorian Family Violence Service System. GSI provides a range of crisis and short-term accommodation and support services to women and gender diverse people, including children and young people, every year.
About the Role
The Case Support Workers' primary role is to provide trauma-informed, non-judgmental, emotional, and practical support to women* and children who have experienced family violence and homelessness. Most of this support will take place whilst women and families are residing at the Good Samaritan Inn’s crisis accommodation facility.
Support Work involves a variety of tasks including welcoming women and families to the service and providing an intake function, undertaking ongoing risk assessment and safety planning, liaising with external agencies, and ensuring that the environment is friendly, culturally inclusive, and client focused.
This position consists of rostered shifts as required:

• During the week – overnight sleep-over shift (between 4pm – 8.30am)
• During the weekend – day shift (between 8am – 4.30pm) or overnight sleep-over shift (between 4pm – 8.30am)

As such, this position will be required to be performed both within a team environment and in a solo capacity with On-Call support as required.
*GSI extends its service provision to all women (i.e. trans and cisgender women), non-binary, and gender diverse people, including children and young people.
For further information about the position, please contact: Janet Ryan via email using the subject line: Case Support Workers enquiry via EthicalJobs and see full position description attached.
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