Company

Australian Department Of Home AffairsSee more

addressAddressBrisbane, QLD
CategoryCustomer Service

Job description

Regional Operations | North | Operations QLD | North Queensland

The positions fall within North Queensland which is a part of Operations Queensland (QLD). 

Vacancies currently exist in Cairns and Townsville District Offices.

Casual Assistant Border Force Officers (ABFOs) are employed at APS Level 2 to work across fast-paced and high-volume working domains, to alleviate pressure on existing teams. Casual ABFOs undertake a range of routine transactional and administrative operational support tasks.

Casual ABFOs predominately work in International Airports however may undertake a variety of tasks across frontline operational work areas within the ABF including, but not limited to the following areas of deployment:

  • Cairns International Airport

  • Air Cargo Operations

  • Maritime operations

  • Container Examination Facility

  • Regional Operations

  • District office Operations.

These are frontline roles that require officers to wear the ABF uniform and represent the ABF professionally in the public domain. Officers must be capable of interacting with members of the community and foreign visitors.

Shift work may be required. 
 

Our ideal candidate

The ABF is currently looking for flexible, adaptable and reliable people to undertake work on a casual  basis at the APS 2 classification.

You will receive appropriate training in order to undertake requisite functions, such as passenger clearances.

Training is currently around four (4) weeks in duration and is undertaken during business hours on a full-time basis. Some practical components of the training may be conducted after hours and on weekends reflective of the international flight schedule. Successful completion of training is a condition of employment.

Duties and responsibilities

  • Provide general administrative support including border clearing travellers, crew and goods

  •  Work collaboratively as an effective team member to achieve work area objectives

  • Represent the ABF in frontline operational areas, dealing directly with members of the public including foreign travellers

  • Perform duties in a fast-paced, high volume operating environment

  • Be flexible and adaptable

  • Communicate effectively with internal and external stakeholders

  • Basic computer skills are essential.

Additional Information

Mandatory Requirements:

  • Wear the ABF uniform

  • Attain and maintain mandatory training requirements 

How to apply

Submit your application and CV through the Home Affairs’ recruitment system (ourPeople) before the closing date on 14/05/2025 at 11:59pm (midnight) AEST  – Late applications will not be accepted.

Please tell us in approximately 300 words, why you would like to work as an APS2 Assistant Border Force Officer 

Applicant response documents must be a minimum 11pt font in MSWord or PDF format, include your full name and the Requisition Number – 132188 in the document footer.

Prior to preparing your response it is recommended you review the Work Level standards relevant to the classification you are applying to. It may also be useful to refer to the Integrated Leadership Systems information relevant to the classification.

Eligibility

To be eligible for the position you must be an Australian Citizen.

The successful candidate will be required to obtain and maintain a Baseline Vetting (AGSVA) security clearance and an Employment Suitability Clearance (ESC).

Diversity and inclusion

The Department is committed to workforce diversity and applicants who are Aboriginal and/or Torres Strait Islander, come from a diverse cultural or linguistic background or have a disability are encouraged to apply.

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability

Technical assistance

For technical enquiries please call or email for assistance:

Please include any applicable screen captures, a response will be provided during business hours.

Notes

The Department of Home Affairs offers an attractive remuneration package, including salary, superannuation benefits and flexible working conditions appropriate to the level of the position.

The Department may provide relocation assistance to eligible APS employees required to relocate. The level of assistance will vary depending on the reason for relocating and your personal circumstances. For further information please enquire with the contact officer listed in the advertisement.

Candidates should be aware that in roles where vaccination against COVID-19 is required by public health orders/directions or other legislation proof of vaccination will be required. If a candidate is not fully vaccinated or is unwilling to be vaccinated within a reasonable time period, they may not be offered that role.

Refer code: 2233138. Australian Department Of Home Affairs - The previous day - 2024-05-22 03:25

Australian Department Of Home Affairs

Brisbane, QLD
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