New Farm Bowls Club is seeking a reliable, dynamic and experienced individual to join our team as a Casual Bar and Gaming Assistant. This role involves a diverse range of responsibilities, including gaming-related tasks, bartending and customer interaction. The successful candidate will play a crucial role in ensuring the smooth operation of the club and enhancing the overall experience for our patrons.
As a Casual Bar and Gaming Assistant, you'll play a pivotal role in creating a memorable experience for our guests. Your primary responsibilities will include:
Key Responsibilities:
Gaming Operations:
- Must have previous experience conducting gaming clearances and end of month.
- Ensure compliance with gaming regulations and club policies.
- Operating gaming machines (9), ensuring they are functioning properly and offering assistance to customers as needed.
Customer Interaction:
- Work in the Bar and engage with patrons to provide excellent customer service.
- Engaging with customers in a friendly and courteous manner, providing exceptional service at all times.
- Preparing and serving a variety of beverages, including beers, wines, and non-alcoholic drinks, adhering to all safety and quality standards.
- Promote a friendly and inclusive environment for all club members and visitors.
Organizational Skills:
- Maintain a high level of organization to handle multiple tasks efficiently.
- Keep accurate records of gaming transactions, procedures and related paperwork.
Enthusiasm and Professionalism:
- Must be punctual, reliable and a team player.
- Demonstrate enthusiasm for the role and the club's activities.
- Uphold a professional demeanor when interacting with both staff and patrons.
Qualifications and Experience:
- Previous experience in gaming operations and understanding of gaming clearances and end of month procedures.
- Strong organizational and multitasking skills.
- Excellent communication and customer service skills.
- Enthusiastic, proactive, and a positive team player.
Working Conditions:
- This is a casual position with flexible hours (15 hours per week).
- Availability to work evenings and weekends as required.