Job description
Seeking a Casual Cafe Assistant/Barista to join our team in our Collingwood Canteen Team!
The Cafe Casual Barista will work closely with the Lead Barista to ensure excellent customer service and assist the preparation of coffee and other food/beverages, within our impeccable cafe space.
We are looking for candidates who live and breathe our values:
Putting members first
Fostering community
Working together as a team
Constantly learning and growing
About you
You will bring prior café/restaurant experience, preferably serving a multitude of functions as a barista or wait staff. Some skills we are looking for include:
Similar barista/wait experience in a restaurant or café (highly desired)
Knowledge of coffee and ability to make various types of beverages
Excellent communication and customer service skills
Ability to respond to various orders and queries from customers
Motivated and looking to broaden experience in the food industry
OPTIONAL: Experience working with La Marzocco coffee machines
Key Responsibilities
CUSTOMER SERVICE/HOSPITALITY
Provide excellent customer service to new and existing members of the space
Handle customer enquiries and provide general wait assistance
Efficiently handle customer complaints and apply conflict resolution when required
Maintain the high customer service standards of The Commons
CAFE
Provide general barista support to the Lead Barista, including:
Taking and preparing orders
Monitoring stock/products
Adjusting grinder
Upkeeping hygiene standards
Maintain cleanliness of the space including preparation of tables, cleaning café equipment, handling rubbish accordingly and other tasks as required
Ensure all machines and utensils are in pristine condition and reporting any faults to the Lead Barista
Maintain a safe working environment for all staff and customers
WORK HEALTH AND SAFETY
Conduct and maintain safe work practices by enduring WHS standards are adhered at all times.
Ensure compliance with WHS standards. Communicate and educate members and team members to ensure a safe environment.
VALUES
All actions, conversations and behaviours are to display behaviours that reflect the philosophy and values of The Commons.
If you believe you fit the description and can thrive in an exciting and friendly environment, hit the apply button!