Casual Dog Trainer - Pet Hotel, Heathcote NSW

About Us

We are the pet lover’s choice! Hanrob are passionate pet people and we strive to deliver health, happiness, and improved wellbeing to Australian pet families. From humble beginnings at our flagship Pet Hotel in Heathcote, NSW, we are now the leading professional in the pet service industry.

Our strong and proud history has enabled the acquisition of nine Pet Hotels, which offer pet boarding, dog training, and doggy day-care. In addition, we offer specialised services in animal transportation; leading the change in animal movements, and vocational education; inspiring the future of professional pet careers through Hanrob College.

With 40 years of experience and over 250 powerful pet loving staff, we are making leaps and bounds in the pet industry as we continue to lead the future of pet services in Australia.

About the Role

We have a great opportunity for experienced and dedicated candidates to come on the journey with us as we continue to grow and enhance our training business, while also actively pursuing their own professional development goals as a Casual member of the Training Team at our Heathcote facility in Sydney's South.

Hanrob Dog Trainers are responsible for providing brand consistency, delivering all program offerings, and maintaining operational standards within the Pet Hotel. The Dog Trainers play an important role in our facility, as they are accountable for consistent achievement of quality dog training outcomes whilst educating and engaging pet owners.

You must be committed to, and show a genuine interest in, enhancing communication and teamwork between dog and owners by offering positive solutions and rewarding success while providing a fun and safe environment. Providing owners with exceptional Dog Training instruction and customer service by acting as a subject matter expert for Hanrob’s Training Program, products, services is essential; helping them strengthen their bond through fun and educational dog training.

This role is responsible for the following:

• Behavioural modification for dogs in structured training programs.
• Managing and delivering quality outcomes for each of our training programs – Stay and Train Programs, Group Classes and Individual one-on-one sessions.
• Educating dog owners to successfully maintain our training schedule to ensure ongoing success in the home environment.
• Achieve budgeted Dog Training sales goals by driving sales.
• Building and maintaining client databases.
• Recording & documenting training plans, session notes.
• Undertake animal welfare duties associated with training dogs.

About You

As a Hanrob Dog Trainer, you will have practical experience in a wide variety of dog training techniques and equipment. You will need to be a results-driven individual that can demonstrate prior success in the dog training industry and:

• Have minimum of 12 months' experience as a professional Dog Trainer, including experience working with families and individuals, across a range of fields in dog training.
• Have completed/nearly completed accredited Dog Training Qualifications (e.g. Cert IV in Animal Behaviour & Training).
• Have the skill to implement training strategies based on proven animal behaviour methodologies for individual dogs.
• Be highly motivated by providing solutions, dog training skills/techniques with superior customer service to dog owners.
• Be highly skilled to communicate to owners the benefit of training and acquire the dog to participate in our training programs.
• Be a change enabler and driven to achieve your own professional development.
• Respond well to demands on your time and work effectively without direct supervisions.
• Be motivated by the opportunity to present your ideas and suggestions and are encouraged by the opportunity to work in a team environment.
• Demonstrate a positive, open-minded attitude.
• Have the ability to make objective decisions to achieve positive outcomes.
• Administration skills and experience to maintain training records.
• Demonstrate clear and concise communication skills.
• Hold a current driver’s licence and your own car to get to/from work (Public Transport does not service our facility).
• Have unrestricted work rights in Australia and be able to provide evidence of this.

IMPORTANT: this is an active and physical role required to work indoors and outdoors (sometimes in inclement weather conditions) and in close proximity to cats and dogs. The incumbent will be on their feet for the majority of their shift; and must be able to walk, lift, carry, push, pull, bend, crouch, kneel, squat, reach, stretch, and restrain animals up to 50kg on leads in order to perform the inherent requirements of the role.

If the above resonates with you and you want to join a national dog training team, provide fun and educational dog training outcomes and enhance your career, please APPLY NOW by submitting your Resume and a Cover Letter outlining why you should be our next Dog Trainer.

The Benefits

• Personal Professional Learning & Development.
• Career progression opportunities with a national organisation.
• Free Employee Assistance Program.
• Staff Appreciation Days.
• Employee discounts on a range of Hanrob products.