Catering and Housekeeping Manager

Mercy Place Dandenong is a contemporary 120 bed home known for its warm, family feel. We provide a safe and respectful home for people of all cultures and religions, and value the uniqueness of each of our residents. We pride ourselves on delivering high-quality care in a compassionate and nurturing environment. As part of our commitment to excellence, we are seeking a dynamic and experienced Catering and Housekeeping Manager to join our team.

Position Overview: As the Catering and Housekeeping Manager, you will play a pivotal role in maintaining the highest standards of cleanliness, hygiene, and food service within our aged care facility. You will be responsible for overseeing the catering operations and Housekeeping staff to ensure the comfort, satisfaction, and well-being of our residents.

Key Responsibilities:

• Manage all aspects of the catering department, including menu planning, food preparation, and service delivery, ensuring compliance with dietary requirements and food safety regulations.
• Supervise the housekeeping team to maintain cleanliness, tidiness, and hygiene throughout the facility, including resident rooms, common areas, and dining areas.
• Develop and implement cleaning schedules, procedures, and protocols to ensure efficient and effective housekeeping operations.
• Monitor inventory levels, order supplies, and manage budgets to optimize resources and minimize waste.
• Train, mentor, and motivate Catering and Housekeeping staff to deliver exceptional service and uphold quality standards.
• Collaborate with other departments, such as nursing and maintenance, to coordinate services and address resident needs and preferences.
• Conduct regular inspections and audits to assess compliance with cleanliness, safety, and hygiene standards, taking corrective actions as necessary.
• Maintain accurate records, reports, and documentation related to Catering and Housekeeping activities.

Qualifications and Skills:

• Previous experience in a similar role within the aged care or hospitality industry.
• Proven leadership abilities with excellent managerial and interpersonal skills.
• Strong understanding of food safety regulations and infection control practices.
• Knowledge of Catering and Housekeeping best practices and industry standards.
• Ability to work effectively in a fast-paced environment and prioritize tasks.
• Excellent communication skills, both verbal and written.
• Diploma or degree in hospitality management, food service, or a related field is preferred.

About Us:

Mercy Health is a Catholic organisation grounded in a 2,000-year tradition of caring for others. Founded by the Sisters of Mercy, Mercy Health is made up of more than 9,500 people who provide acute and subacute hospital care, aged care, mental health programs, maternity and specialist women’s health services, early parenting services, home care services and health worker training and development.

Mercy Health is proud to be recognised as an Employer of Choice for Gender Equality by the WGEA.

What We Offer:

Mercy Health recognises that people are searching for meaning in their work life and finding a workplace that connects with their values is a key motivation when choosing an employer. As a not-for-profit healthcare provider, Mercy Health has a strong mission and clear values that guide us in everything we do. We pride ourselves on:

• Caring for our people and those important to them with generous employee assistance available for employees and their families
• Encouraging applications from people of all ages, abilities and cultural backgrounds including Aboriginal and/or Torres Strait Islander Peoples, and supporting all staff to be their authentic selves at work through our network group for LGBTIQ+ staff and allies
• Protecting children and vulnerable people in all our services, by listening to them and having zero tolerance of any form of abuse and neglect
• Taking a stand against climate change, which is one of the biggest threats to the health of the world and all humanity, and committing to action that will help make our world fairer and more sustainable
• Offering benefits such as generous salary packaging, purchased leave, career progression and development opportunities, access to health and wellbeing programs and a range of discounts across a diverse portfolio of financial, healthcare, travel and other services
• Access to Fitness Passport, a discounted, membership-based health and fitness program available for Mercy Health staff & their families 

 What You Will Need:

• Candidates are required to meet the position and qualification requirements.
• Provide a current Police Record Check and Working with Children Check (Mercy Health may conduct additional background checks subject to current legislation).
• Proof of vaccination status consistent with public health orders and with Mercy Health’s policy (includes but is not limited to COVID-19 and seasonal influenza vaccination compliance requirement).

Employment with Mercy Health is subject to satisfactory background checks which can include Police Record Check, Working with Children Check and NDIS Worker Screening Clearance.

If you have any questions or require any adjustments to ensure a fair and equitable interview and selection process, please contact us on the details below.

Contact Details:

• Elizabeth Adepoju, Service Manager, MP Dandenong
• ********@mercy.com.au