The Pirtek Group is an international success story specialising in mobile "on site" service and replacement of hydraulic and industrial hoses. We are experiencing continued growth due to a philosophy based on service excellence and a proactive and planned business approach. We are seeking the appointment of a Centre Technician for our Kalgoorlie Service Centre.
The Role
As a Centre Technician you will be expected to deliver consistent, accurate, high quality service to our customers. You will become a passionate and energetic team member with excellent skills in communication. The job will challenge you to provide solutions and build relationships with a varying range of customers. You will be provided with training towards a long term goal of Mobile Sales and Service Technician. You will report to the Operations Manager.
General Tasks
- Support in daily operation of the Hose Service Centre
- Learn hose assembly, Machine/Weld and pipe-bending procedures
- Assist to customers' needs at counter and on the phone
- Pick-up and deliver goods as required
You
To be considered for this position you will ideally have:
- A strong understanding of customer service
- Good telephone manner
- Excellent verbal and written communication skills
- Ability to carry out instructions
- A knowledge of the industry or similar type
- Trade certificate is an advantage but not essential
- Ability to operate machinery, use tools and measuring devices
- Possess a current drivers licence – Ability to drive manual is essential
- Be computer literate and have good literacy and numeracy skills
- Well presented and groomed
- Strong work ethic and pride in workmanship
- Ability to prioritise to meet deadlines and problem solve
- Desire to be a team player
- Live within a reasonable distance to the business
- An understanding of WHS and Safe Work Practices
- Maintain neat and tidy dress and appearance in line with Pirtek Dress Code Policy
How to Apply