Change And Experience Lead

Division: City Planning, Development & Transport  Salary: AUD 138,505.00 - 155,210.00 per annum plus Superannuation 

Employment status: Permanent 

Employment arrangement: Full Time

Location: Sydney CBD

Option to work under a 19-day month arrangement

Caring for our city, creating a future for all

Be part of a purpose-led organisation, with care at its core. You’ll make a difference by acting in the best interests of our communities and city. Be better together with collaborative and inclusive partnerships. Embrace possibilities and be open to new ideas and creating bold solutions. 

The City of Sydney is seeking a highly motivated and dynamic Change and Experience Lead to join a small team responsible for designing, implementing and monitoring new ways of working across the functions of Planning Assessments, Health and Building, and Construction and Building Services to improve efficiency and effectiveness and business outcomes.

Supporting the Service Optimisation Manager, you will partner with diverse stakeholders to identify and assess the change, look at the impact of the CHANGE AND co-develop a prioritised program of work to successfully implement the change.

To be the successful candidate, you must have:

• tertiary qualifications in Business, Human Resources or Psychology at degree level and/or significant experience in a relevant field
• extensive experience managing change in an operational setting and working with multiple stakeholders to drive improvements in service delivery
• advanced stakeholder engagement, problem solving, negotiation, interpersonal and decision-making skills
• demonstrated experience in developing change communications and training collateral and implementing CHANGE AND conducting training within a large organisation.

At the City of Sydney you’ll join a dedicated team where individual effort is part of something much bigger – creating great things for our city’s dynamic future.

To apply: Upload your resume and respond to the application questions to show how you meet the role’s requirements. Select 'Apply' to complete your online application.

The successful applicant is required to complete a pre-employment health declaration and national criminal check.

Applications must be submitted online by 11:59pm on Wednesday 26 June 2024.

For further information contact: Kimberley Reynolds, Service Optimisation Manager on 02 9265 9*** or 0401 423 ***.

We offer a teams-based approach to flexibility. Our flexible working benefits include 26 week parental leave, paid partner leave of 6 weeks and paid super for up to 52 weeks of parental leave. You’ll have the opportunity to work a 19-day month with flexible working options.

We welcome candidates from all backgrounds and celebrate a workplace as diverse as our communities. We’re passionate about gender balance in the workplace, with an executive team that is two-thirds female and 50% of our leadership roles held by women.

We encourage all applicants, including Aboriginal and Torres Strait Islander peoples, people with disability, and people of diverse sexualities and genders to join us.