Gardenline International sends shipments to over 30 countries across the world. We are seeking an outgoing, experienced Export person.
Role Description: -
Must proficient in Excel
- Provide shipping documentation services for export from Chian to Australia
- Prepare and forward Export documentation to the customer for clearance and processing.
- Communicate directly with China factories to confirm manufacturing and delivery times.
- Work with freight forwarders to ensure shipping is booked and shipped in a timely manner.
- Prepare Shipping documentation for export shipments from China to Australia
- Provide ongoing communication with customers regarding shipping times and any changes/variations to the initial order placed.
- Ongoing Customer Service support for customers and other Company Departments as required.
Role Requirements: -
- Experience in International Shipping
- Chinese speaking preferred, but not essential
- English speaking at a good level
- Experience in Customer Service delivery.
- Strong Word and Excel abilities essential.
- Strong communication skills
- Attention to detail
- Ability to work under pressure at peak times
- Ability to work autonomously as required.