This role is an extremely rewarding, fun and engaging position for someone passionate about giving great customer service and able to demonstrate digital literacy skills including expirence of using computers with knowledge of Microsoft applications.
This is an on-call casual librarian assistant position working a maximum of 36.25 hours per week with no minimum number of hours guaranteed. Casuals are required to work across all nine libraries. Spread of working hours are Mon-Sat including nights Tuesdays and Thursdays until 8pm.
Casual librarian assistant position undertaking a range of library circulation duties and delivery of great customer service.
This role will be for a period of 3 months + extension you must be available ASAP
Benefits of the Role:
- Payrate of $34 per hour + super
- Free Parking
- Café onsite
- Growth opportunities
- Great training and wellbeing support offered across the department
- Government opportunity within customer service.
- Contribute to the delivery of library services by undertaking various tasks including customer service, shelving and the checking in and out of library items.
- Action relevant tasks resulting from library system generated reports, membership records, reservation processes and item repair.
- Undertake accurate and efficient handling of cash, phone enquiries, bookings and/or other administrative duties as required in the library environment.
- Provide a consistently high level of customer service in an environment of constant public contact.
- Be flexible in the workplace and have an ability to work positively in a dynamic and changing work environment.
- Library or customer service experience highly regarded.
- Highly developed customer service skills.
- Demonstrated well developed skills in managing time, setting priorities, and planning and organising own workload.
- Capacity to work flexibly and effectively in a professional team environment.
- A capacity to appropriately apply library policies, guidelines or procedures into the delivery of library services to customers.
- A demonstrated ability to assist customers in their use of Logan City Council Library services and resources.
******PLEASE APPLY WITH YOUR CV IN “WORD” FORMAT******