Cisco ISE Lead

We are looking for an experienced Cisco ISE Lead for a role based in Perth location. You will be a part of a Global Consulting Company for one of their exciting projects.
Requirements
Must have skill – Good in communications, Cisco ISE (L3), Symantec Endpoint Protection(L2) & Proxy (L2)

• Good to have skill - Firewall, Cisco IronPort

• Role- As a Lead, you should be able to handle first point escalation for all technical and process issues.

• Provide technical subject matter expertise wherever required.

• Ensure proper communication and quick resolution as a crisis manager.

• Plan and schedule Changes, Coordinating with different stakeholders.

• Perform RCA for Major Incidents related to his / her tower Follow quality / security process defined for the engagement.

• Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents, device troubleshooting & Vendor coordination Prepare Weekly and monthly status reports.

• Participate in business meetings with various stake holders on a need basis.

• Take corrective actions based on the customer satisfaction surveys.

• Work on the service improvement programs.

• Effort estimation/reviews on need basis for new projects.

• Training of new team members.

• You may serve as entry level specialist with expertise in particular technology/industry domain/a process / application / product.

• You are responsible for functional/technical track of a project.

• Able to work on Knowledge acquisition and updates to related documents

• Minimum relevant work experience: 5-8 Yea

Benefits
About Us
Zone IT Solutions is Australia based Recruitment Company. We specialize in Digital, ERP and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic and flexible solutions will help you source the IT Expertise you need. Our delivery Offices are in Melbourne, Sydney and India. If you are looking for new opportunities your profile at Careers@zoneitsolutions.com or contact us at 0434189909
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Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.