Address
Form of workAbout Us
We are an independent Australian-owned company, operating nationally providing specialist end-to-end Building Inspection and Project Management Services to the insurance industry.
At Mk3, we work together to build relationships and open the doors to exciting possibilities. Mk3 is a place for support and belonging to build lifelong connections. It’s your launchpad for growing your skills and helping shape your future. While working towards common goals, you will develop skills that you can transfer throughout your life – both personally and professionally. So, take centre stage and show us what ideas you can bring to the table. Be a part of a company that’s helping make a difference to the lives of our customers.
About the role
If you're looking for a chance to apply your customer service and administrative skills, this is it! Join our team as a Claims Co-ordinator and take charge of your own portfolio of home and contents insurance claims. It will involve you:
• To work collaboratively with the Building Assessment team to evaluate claims and report findings to the Insurer.
• Develop and maintain a strong relationship with customers and clients.
• Taking recovery action to help people get back to normal life.
• Learn new skills to improve yourself professionally and personally.
• Making an impact to the lives of those in your community.
• Ensure General Insurance Code of Practice (GICOP) legislative requirements, Service Level Agreements (SLAs) and client requirements are adhered to.
What’s in it for you?
Understanding how your role affects the community and our people is what motivates all of us here at Mk3. In addition, you will also receive...
• A truly competitive salary package with job flexibility for whatever road your personal life takes.
• A cultivating company culture through contemporary office environments and equipment.
• Onsite facilities including an innovation room.
• Office Based location Tullamarine
• Additional birthday leave, every year.
• You’ll be trained by leaders of today’s insurance industry, so your career can grow as you do.
• Monthly company social events to celebrate with the team that makes your job exciting.
• Supportive management team that will help you gain the skills for your preferred career path.
• 4 Weeks training program provided, along with ongoing PDS training.
What you need?
While having experience in customer service or administration is necessary, we will equip you with the additional skills needed to enhance your knowledge for the long haul.
We would love to hear from you, especially if you have experience in the financial or insurance industries, or if you have any relevant claims experience.
How to apply
Join us in helping people return to normal life and experience a truly empowering work culture. Take the first step by clicking the 'Apply Now' button and submitting your CV/Resume and Cover Letter.
*As a crucial part of our recruitment process, we require all suitable applicants to undergo background checks which include reference and criminal record checks. We’ve put the safety of those in our offices first, so we also require all our team to be fully vaccinated.
