SNAPSHOT OF WHAT YOUR NEW THE ROLE WILL ENTAIL
Full details will be provided in detail at the client interview but will include – Full team management of 3 to 4 claims brokers role including performance management; advising claims officers on technical issues; implementing and ensuring processes are adhered to; managing kpi’s; preparing management reporting; managing resources and ensuring coverage; Manages more complex claims from start to finish for multiple policies including ISR, Professional Indemnity, Business Packs, Farm and Land Packs, Commercial Motor, Fleet Motor, Heavy Motor, Construction Insurance, Domestic Home and Motor, D&O, Workers Compensation; Using claims settlement as a marketing tool; Decline procedures and insurance dispute resolution processes; Total loss process and settlement; Investigate the validity of claims; Manages conflicts both internally and externally to a suitable resolution; Manages claims compliance issues to the insurance code of conduct; Develop and maintain an appropriate knowledge of the insurance; Keep management and others informed appropriately and as required about your work; Lead, motivate, counsel and develop staff; use personal effectiveness techniques at a level appropriate to the position; Any and all other duties.
Full PD will provided to candidates prior to client interview.
WHO YOU’LL BE WORKING WITH
Reports to the Executive Management and works with a high performing team.
VITAL QUALIFICATIONS & EXPERIENCE FOR THE ROLE
You will need to have experience managing a team plus extensive claims experience.
ESSENTIAL SKILLS & SOFTWARE KNOWLEDGE
Great written and verbal communication skills.
YOUR NEW COMPANY
Located in the CBD they are a well-known and respected broking firm.
YOU NEED TO HAVE FULL AUSTRALIAN WORK RIGHTS TO BE CONSIDERED FOR THIS ROLE.
If you are ready to move forward with your career, we encourage you to apply now by submitting your resume through the advert or via the candidate portal on our website. Online applications are encouraged.
Shortlisted candidates will be contacted promptly.
All applications to Implicor remain confidential and will not be discussed with anyone outside of Implicor without your consent.
You can also find out more about Implicor on our website.
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