Cleaning Supervisor

About Us:

Ventia is a leading infrastructure services company, operating across Australia and New Zealand. Our clients are the owners and operators of assets that are critical to our local communities.

The South East Queensland (SEQ) Schools Project is a key initiative of the Department of Education to provide public education facilities in the rapidly growing South East Queensland corridor. Within this project, seven new schools were delivered through Aspire Schools, under Queensland's Public Private Partnership (PPP) framework. Ventia delivers management, hard and soft maintenance services to all seven schools.

About the Role:

Reporting to the Contract Services Manager, the Cleaning Supervisor will assist with the effective and efficient delivery of Cleaning Services across SEQ Schools sites.

Primary Responsibilities of the role include:

• Set goals and objectives with operational staff to ensure that all work schedules are adhered to, and assist when and where required, to achieve service delivery standards.
• Ensure all sites are complaint in relation to site documentation, equipment, chemicals, and consumables to achieve contractual compliance.
• Communicate effectively with Clients/Customers and staff on issues pertaining to service delivery, operational issues, project progress and Continual Improvement.
• Manage any performance or conduct issues with employees in accordance with the agreed MSA and State policies and procedures. Documenting relevant performance and reporting areas of concern as required to the State.
• Supervise staff and provide ongoing training and development of individuals to assist with multi-skilling and personal growth.
• Perform inspections as scheduled and/or ad hoc on service delivery areas throughout all disciplines of the contract requirement.
• Identify and report problems in cleaning service delivery to the Project Management Team as required.
• Comply with all internal policies and procedures as well as all Risk Management, Quality Assurance and Health, Safety and Environment management systems.
• Managing all works in line with contractual requirements to achieve required KPIs and associated reporting.
• Managing effective communication, negotiation and conflict resolution with subcontractors, clients and onsite staff
• Ensure the highest standards of professional conduct, transparency, accountability, and trust are delivered through this contract.
• Guaranteeing 100% commitment to protecting sensitive information and ensuring all services adhere to security, compliance, legislative requirements.
• Support the FM in site coverage as reasonably required through day to day interactions.
• Remain available through an on-call roster as required.
• Supporting and engaging with the contracts Continuous Improvement mindset and programs

About You

• Blue Card - Working with Children
• Certificate IV in Asset Maintenance (Cleaning) preferred all willingness to work towards.
• Demonstrated Cleaning Supervisory experience.
• Demonstrated ability to manage multi-tasking and time, and to deliver a value for money seamless service to the Client.
• Demonstrated decision making abilities combined with a developed level of innovative thinking.
• Demonstrated interpersonal communication skills and the ability to work as a member of a team.
• Demonstrated written communication and IT skills.
• An ability to work flexibly and adaptively in a complex environment with multiple stakeholders.

Diversity:

Ventia is enriched by the diverse experiences, talents and cultures that our people bring to the organisation, while celebrating and respecting the communities we operate in. We are committed to providing a safe and positive environment that provides equal opportunities for individuals of all backgrounds, including Aboriginal and Torres Strait Islander people, LGTBQI+, Women, Veterans and spouses and people with disabilities.

Aboriginal and Torres Strait Islander people are encouraged to apply for this vacancy.

How to Apply:

To apply for this role, please click the apply button on this page, and submit your current CV.
Reference 157368