Colliers Toowoomba is a market-leading, full service real estate company renowned for its commitment to excellence and innovation. Led by seasoned industry veterans, we pride ourselves on delivering exceptional service and accelerating success in the real estate market. As we continue to expand our operations, we're excited to welcome passionate individuals to join our dynamic administrative team as a Client Database Manager.
About the Role:
At Colliers Toowoomba, you'll play a pivotal role in managing our Customer Relationship Management (CRM) system. This multifaceted position combines the analytical prowess of a Data Analyst with the meticulous attention to detail of a CRM Hygienist. You'll be responsible for reviewing, updating, and maintaining our CRM data to ensure accuracy, completeness, and effectiveness. The role would have growth opportunities to expand the duties and become vital towards our nurturing and lead generation process.
Key Responsibilities:
• Conduct regular audits of CRM data to identify inaccuracies, inconsistencies, and gaps.
• Update CRM records with the latest information obtained from various sources, ensuring data integrity.
• Implement hygiene protocols to maintain data integrity.
• Enhance CRM records by adding supplementary data points or additional context to improve customer insights.
• Generate reports on CRM data quality, usage, and trends to provide insights for decision-making.
Qualifications:
• Strong analytical skills with attention to detail.
• Proficiency in data management and analysis tools.
• Familiarity with CRM systems is highly desirable.
• Excellent communication skills to collaborate with cross-functional teams.
• Ability to prioritize tasks and work independently with minimal supervision.
Benefits:
• Competitive remuneration.
• Opportunities for professional development and growth.
• Exposure to diverse data sets and business processes.
• Collaborative work environment fostering learning and innovation.
If you're passionate about real estate, eager to learn, and ready to make a meaningful impact, we invite you to apply for the Client Database Manager position at Colliers Toowoomba. Join us on our journey towards excellence and become an integral part of our success story. Apply now and embark on a rewarding career in the real estate industry.