General Office Admin / Telephone Reception / Crm Database Manager

Industry
Recruitment/Employment Firm
Work Experience
0-1 year
City
Mulgrave
State/Province
Victoria
Country
Australia
Zip/Postal Code
3170
Job Description
We are a rapidly expanding provider of administration & office support services, recruitment & labour hire provider and have been experiencing strong growth creating an opportunity for an entry level trainee who is seeking to learn from the bottom up or a very experienced General Office all-rounder/administration/Telephone Receptions person with great customer services skills & CRM database management experience to support the business as it enters this new stage of growth.
Key responsibilities include:
Answering the telephone, from new & existing clients and potential candidates, taking enquiries and ensuring messages are delivered to relevant staff.
Source, create & coordinate relevant documents, records & notes.
Create, process and analyse various reports.
Manage & keep candidate & client CRM databases up to date and current.
Assist with recruitment activities & rostering solutions.
Maintaining ethical and safe work environment, including keeping office
and kitchen areas clean and clear of hazards
Management of email accounts, booking meetings, arranging travel logistics, and managing director & general manager diaries
General administrative support including filing
Relevant ad-hoc duties, as required.
Requirements
The ideal person is either just starting out in their career and is looking for a hands-on traineeship with rapid growth opportunities or is a well-round administrative and customer services skill, who is naturally organised with an eye for detail and who enjoys their role and is proactive with time management.
You must have a positive ‘can do’ attitude and be able to multi-task. The role has plenty of variety and essentially covers all aspects of General Office Administration, reception, database management and support tasks for the business.
Specifically, you will need or willing to learn:
Excellent communication skills both written & spoken and in particular telephone answering skills.
Strong diverse stakeholder & customer services skills.
Excellent time management and organisational skills with the ability to multi-task and prioritise your work and with a high attention to detail.
Able to work autonomously, prioritize tasks and take initiative as well as work well as part of a small team.
Ability to manage and interpret data and maintain and organise high volumes of data in CRMs & databases.
Supporting the employee recruitment & onboarding process and challenges of rostering multiple staff.
Effective numerical, critical thinking and analytical skill
Flexible and confident dealing with ambiguity
Good system & database skills and knowledge of (MS window, Excel & Power Point)
Benefits
Full time Monday to Friday 8.45am to 5.15pm working in a modern professional office with salary reflective of experience & skills.
If you are enthusiastic about an office & administration career, looking for a new challenge or wanting to get back into an admin role, have plenty of common sense, confidence, initiative and self-drive, experienced in various administration tasks, systems and processes and have great customer service skills then this is the role for you. We have an immediate start available so APPLY NOW!