Client Integration Manager

About the role
At ANZ our purpose is to shape a world where people and communities thrive. We're making this happen by improving the financial wellbeing and sustainability of our customers so they can achieve incredible things- whether they're buying a home, building a business or saving for things big or small.
The Client Integration Manager is critical to making this happen and will:

• Implement customer solutions within agreed timeframes, ensuring revenue targets can be met
• Receive exceptional feedback from customers throughout implementation and as part of Post Implementation Review process
• Ensure issues are efficiently resolved within agreed timeframes
• Build collaborative relationships with colleagues, enabling objectives to be achieved
• Manage technical components of projects, with timely handover of implemented solutions to BAU support teams
• Manage connectivity, testing and integration components of implementation projects by thoroughly scoping and executing tasks as per customer requirements

Role Location: Sydney or Melbourne or Adelaide
Schedule: Full Time
Role Type: 12 Months Fixed Term
What will you bring?
To grow and be successful in the role, you will ideally bring the following:

• Completed tertiary qualification in information technology/business field
• Experience in ISO 20022 formats & transformation logic, as well as an understanding of connectivity protocols (e.g. SWIFTNet, sFTP, HTTPS, AS2) and data encryption (PGP).
• Proven experience working in an external client facing Payments & Cash Management integration role
• Demonstrated analytical & stakeholder management skills. The role will expect the candidate to be flexible and adaptable in managing changing work requirements and environments
• Extensive knowledge of Transaction Banking products, channels and processes.
• Project related qualification (e.g. Certificate IV in Project Management) or experience working in projects would be advantageous

You're not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.
So, why join us?
There's something special about being part of ANZ. From the moment you join us, you're part of a team working towards a common goal: improving the financial wellbeing and sustainability of our millions of customers.
As a Purpose-led bank, we've committed to delivering commercial and societal outcomes across environmental sustainability, financial wellbeing and household affordability. We deliver these sustainability commitments with our customers, in our business and across the communities where we operate.
But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources and community you need to take the next big step in your career, towards even bigger things in the future.
We offer a range of benefits tailored to the countries in which we operate including Health and Wellbeing programs and flexible working arrangements.
You'll also enjoy working in a diverse and inclusive workplace where the different backgrounds, perspectives and life experiences of our people are celebrated. We encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.
To find out more about working at ANZ or to view other opportunities visit You may apply for this role by visiting ANZ Careers and searching for reference number 60256.
Job Posting End Date
14/03/2024, 11.59pm, (Melbourne Australia)