Clinical Service Director - Emergency Services

Position Title Clinical Service Director - Emergency Services
Internal Only This position is open to employees of Eastern Health only
Employment Type Temporary Full Time
Location Eastern Health
Award Classification Full Time Specialists (08) (Victorian Public Health Sector Medical Specialists Enterprise Agreement 2013) - Specialist Year 0*
Hours (per fortnight) 80Applications from Recruitment agencies will not be accepted
The successful applicant to this position will be required to undergo a pre-employment Police Check.
Position SummaryClinical Service Director

• 6 months Full Time
• Emergency Department
• Generous Salary Packaging

Eastern HealthEastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services, including maternity, palliative care, mental health, drug and alcohol, residential care, community health and state-wide specialist services to people and communities that are diverse in culture, age, socio-economic status, population and healthcare needs.Please refer to the attached position description for further details of the role.Vaccination against infectious disease is a mandatory requirement of this role. An offer of employment is conditional on you providing evidence that you are currently vaccinated against COVID-19 with booster & Influenza, prior to commencing employment.About the roleThe role of the Clinical Service DirectorEmergency Services is to provide clear accountability and direction to Eastern Health's three Emergency Departments.The Clinical Service Director may be required to work across all Eastern Health campuses both clinically and non-clinically as part of their leadership and management responsibilities. The Clinical Service Director also oversees the implementation of Medical Professional Governance and Medical Professional Practice across the Clinical Service, in alignment with our vision for a collaborative, engaged and aligned Medical Profession at Eastern Health.Key capabilities for success include the willingness to balance both clinical and non-clinical priorities, drive direction on optimal Clinical Service delivery while incorporating organisational strategic alignment and exceptional communication and influencing skills.The Clinical Service Director will build and sustain a high performing team and promote a safe and welcoming workplace culture that drives positive change to enable and empower our people to deliver a high standard of healthcare to our community.Major dutiesClinical Leadership and Management responsibilities include:

• Actively contributing to the development and execution of the Eastern Health’s Strategic Plan and Clinical Operations strategic goals by promoting and resourcing clinical engagement across the Clinical Service
• Actively leading and continuing to develop the Clinical Service’s clinical governance program
• Managing the capacity and capability of the Clinical Service to maximise staff productivity and well- being, and striving to achieve budgetary and service delivery targets.
• Engaging clinical workforce across standards and processes that support multidisciplinary partnerships delivering the appropriate care in the most appropriate, supported setting
• In partnership with the Deputy Director Operations, ensure all Clinical Directors strive to deliver activity targets and achieve budget.
• Participating in ongoing education
• Appropriately delegating responsibilities for the further development of others.
• Developing and maintaining active clinical links with other programs/services/units necessary for delivery of patient care.
• Anticipating potential problems, identifying solutions and assisting others to think through solutions representing or promoting the Eastern Health Program in internal and external forums, and/or to patients and community client groups, as required.

Medical Professional Governance responsibilities:

• Enabling Clinical Director involvement and participation in organisational leadership forums including Clinical Unit Heads meetings, Quality and Safety governance meetings across Eastern Health
• Medical Workforce Planning occurs across the Clinical Service to ensure sustainable workforce for the Clinical Service demand, considering the specialty mix, seniority, 24 hours staffing, and sustainable distribution across sites
• Medical Staff Recruitment complies with Eastern Health and Medical Workforce Unit processes
• Credentialing and Scope of Practice frameworks for each clinical specialty within the Clinical Service are clear, comply with the AHPRA and College credentialing frameworks for the specialty, and any Extended Scopes of Practice for specialties are clinically appropriate for the Clinical Service capability across our services
• Supervision frameworks are in place across all specialties to provide adequate levels of supervision for doctors in training for their roles, complies with PMCV or College supervision requirements, and facilitates a culture of psychological safety of doctors in training to escalate for senior decision making support when required
• Mandatory training frameworks are in place across all specialties, with processes to ensure all medical staff within the program complete the relevant mandatory training for the specialty and role
• Performance assessment and review, in alignment with Eastern Health’s Achieve Framework, or in alignment with the relevant Specialty College program (CPD for Senior medical staff, Training programs for accredited Registrars) and PMCV frameworks for Interns and PGY2 positions
• Frameworks are in place for identifying individual doctors who are poorly performing, bullying or harassment complaints, impaired or unable to perform their clinical duties, with clear escalation to supervisors of training, Clinical Directors, PMEU or the Office of the Chief Medical Officer for support as required
• Engaging with the Office of the Chief Medical Officer and People and Culture when counselling/ disciplining staff to ensure adherence to natural justice, good industrial processes and the EBA.
• Ensure succession planning and a safe pair of hands within the Clinical Service for delegation to a clinical leader during periods of leave, to ensure medical governance is a priority and is sound.

Innovation, Planning & Service Delivery responsibilities include:

• Through partnership with the Clinical Program Director, actively promote and support a culture of continuous improvement at the Programs local level while ensuring alignment with organisational approach. This would be expected through the development of: o Innovative and new models of care addressing Eastern Health’s strategic direction and community population
• Promote the use of standardised data to drive improvement across the hospital system
• Lead risk management processes across the division, actively identify, monitor, and manage risk and promote risk
• Develop services in accordance with the strategic direction of Eastern Health.
• Promote and foster the reputation of the Eastern Health Emergency Services Program.
• Facilitate ongoing clinical development and the introduction of new technologies in accordance with Eastern Health policies in order to ensure high standards of care for all patients.
• Develop agreed clinical management protocols and models of care in conjunction with other related disciplines
• Review, develop, implement and oversee the Quality and Business Plan Eastern Health Program ensuring compliance with Eastern Health KPIs and reporting requirements.
• Effectively adapt to new situations or uncertainty and promote and support required changes by describing the reasons for change and support others through the change processes
• Set and agree clear objectives and expectations with team members
• Consistently, as much as possible, achieve the key outcomes/results within own area of responsibility and within agreed timeframes
• Advise on the provision of replacement equipment to ensure that the Program/ Unit/ Department is able to meet its workload safely and efficiently.
• Advise on the efficient and effective selection and use of relevant consumables.
• When required, participate in and contribute to the service review processes of Eastern Health

Education & Research responsibilities include:

• Fostering a culture within the clinical programs of integrating and embedding education and research with clinical practice
• Take steps to ensure all research within the program is performed according to Good Clinical Research Practice and Eastern Health Research and Ethics guideline

Clinical Role (Total CST 0.25 EFT/ 10hrs per week):

• Work clinical shifts in the Emergency Department as rostered.
• Provide leadership to and supervision of clinical staff working in the Emergency Department

What we offerEastern Health offers a variety of fantastic Employee Benefits, view the extensive range !

• Diverse and engaging career opportunities
• Friendly & supportive team
• Flexible working hours
• Salary packaging options
• Career progression in our teaching hospitals

Next StepsIf you believe you have the ability to make a difference in this rewarding industry, apply today!Please note:

• All applications must be submitted online via E-Mercury
• All appointments are made subject to a satisfactory Fit2Work Check, where preferred candidates will be required to complete a Criminal History Check at the expense of Eastern Health.
• You must have Australian work rights to apply for this position.
• Recruitment agency applications will not be accepted.

Eastern Health is a child safe organisation, committed to promoting the wellbeing and cultural safety of Aboriginal children, children with disabilities and all children in their diversity.Eastern Health is committed to creating a diverse and inclusive environment that welcomes and values all people. We recognise that diversity is essential in ensuring Eastern Health provides the best service to its consumers.Aboriginal and Torres Strait Islander peoples, women, those from the LGBTIQ+ community, people living with disability and those from a culturally and linguistically diverse background, are strongly encouraged to apply. Those seeking support in submitting an application are welcome to contact the hiring manager listed or feel free to contact the .Values in Action: Respect for all | Safe always | Partnering in care | Learning and improving every day**Please note applications will be screened upon receipt and advertising may close prior to the closing date.**Selection Criteria Essential: Current Fellowship of Australasian College for Emergency Medicine
Essential: Experience in an Emergency Department Senior Medical leadership position
Desirable: High level communication skills (written and verbal)
Desirable: Knowledge and experience in clinical incident review processes.
Contact Person PETER JORDAN
Contact Number (03) 9871 3438
Contact Email PETER.JORDAN@EASTERNHEALTH.ORG.AU
Alternate Contact Person Anne Mennen
Alternate Contact Number (03) 9871 3513
Closing Date 29/03/2024
Position Description PD Clinical Service Director - Emergency Services - Mar 2024.pdfApplication Guide
SharePlease note that this position will close at 11:45pm on the closing date.
Please ensure your application is added before this time as we do not accept late applications.