Clinical Services Supervisor

THIS IS YOUR DREAM ROLE!

• Energetic people person and clinical problem solver
• Highly attractive salary package for the right candidate
• Suit someone with Dental/Medical experience in a senior role
• Supervision of the Clinicians to ensure business goals are achieved

About The Role:

As Clinical Services Supervisor you are responsible for the complete management, performance and profitability of the Clinician Service Delivery Team. Your high knowledge in Goal Setting and KPI management with employees and experience in the mentoring and management of people will position you for success in this role.  

Working with Dr Lidums you will ensure that the clinical team deliver a premium service from the very first new patient consultation to the completion of their treatment. You will report to the Business Manager and to the Management team. This role is central to delivering a premium service, optimising productivity across practitioners and the support team.

About You:.

• Ability to build great teams, through strong system development, solid communication, training, ongoing support and monitoring.
• Strong Business Planning skills with the ability to prepare reports with clear objectives, strategies, actions and desired outcomes
• Outstanding communication skills with team, clients and potential new clients.
• Ability to prepare meaningful management reports including budgets
• Results focused flexible and innovative problem solving abilities
• Performance and results orientated
• Solid computer literacy

About The Role:.

• Manage complete Clinical Services operations to achieve high quality treatment, ensure relevant training is provided to achieve quality service delivery and business outcomes.
• Evaluate division performance and recommend new strategies for improvements.
• Ensure all CRM, dental practice work is up to date and maximised where possible 
• Identify resources, assign workloads and manage schedules to ensure timely, quality and highly efficient service deliveries.
• Ensure all team members work in compliance with company policies, processes, systems and agreed practice procedures and laws.
• Working with the Business Manager, assisting in employee recruitment, performance evaluation promotion and retention activities.
• Recommend cost-reduction initiatives while maintaining productivity and quality.
• Prepare reports and attend weekly management meetings to review operations.

If this sound like a role you could get your teeth into, then it's time to take the next step in your career. Lidums Dental has undergone a significant cultural transformation resulting in outstanding people, systems and processes. We are committed to delivering patient care with a highly skilled and motivated team committed to changing lives, one day at a time. 

Interviews are taking place currently, so don't miss out on the opportunity to make this role your own!

It is not about the teeth… It is about how we impact on people’s lives.