Clinical Support Representative, Toowoomba, Qld

Clinical Support Representative - Toowoomba QLD

At Smith+Nephew we design and manufacture technology that takes the limits off living.

What will you be doing?

Reporting to the Sales Manager, Recon and Trauma, the Clinical Support Representative will provide Clinical Support, and undertake training activities, for products and services in the clinical environment, in line with sales and marketing strategies, to ensure business objectives are achieved. Additionally, you will maintain and develop relationships with customers.

What will you need to be successful?

• Provide exceptional Clinical Support to customers on products whilst maintaining a high level of product knowledge.
• Support surgical procedures in the hospital environment on a range of products on an ‘as required’ basis.
• Manage the clinical training and in-servicing schedule in alignment with the sales strategy.
• Enhance operating efficiencies including management of surgeon preferences and integration of warehouse and customer service initiatives.
• Ensure the appropriate execution of the shared calendar.
• Support the maintenance/ development of customer profiles/ preferences.
• Foster good teamwork, communication and execution across the state sales team.

Requirements:

• You must have proven experience in medical field/ theatre setting or tertiary qualifications in science or medical related discipline.
• Proven experience in the orthopaedic and/ or endoscopy field will be essential.
• Extensive understanding of orthopaedic and/ or endoscopy products and industry - technical terminology and clinical knowledge
• Good understanding of the operating theatre environment and surgical procedures
• Good understanding of the Australian public and private healthcare system
• A knowledge of selling skills
• Computer proficiency in MS Office
• Highly focused on exceeding customer expectations
• Attention to detail and committed to excellence.
• Live the values of Care, Collaboration + Courage.

To apply, please ensure that you include a cover letter addressing it to Talent Acquisition Lead ANZ. Due to a high volume of applications, please note that only shortlisted candidates will be contacted.

You. Unlimited.

We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.  

• Inclusion, Diversity and Equity- Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about Employee Inclusion Groups on our website (https://www.smith-nephew.com/ ). 
• Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day
• Flexibility: Hybrid Work Model (For most professional roles)
• Training: Hands-On, Team-Customized, Mentorship

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