Address
Form of work- Join a growing non-bank lender with big ambitions
- Permanent, full-time position
- Darlinghurst or Norwest location
- 16 weeks paid parental leave & flexible working
Azora | A fresh face in Australian financial services
Azora is a one of Australia's fastest growing non-bank lenders offering a comprehensive solution to brokers and borrowers, both individuals and businesses, seeking trailored lending products. Our expertise spans across Commercial Asset Finance, Consumer Car Loans, and Home Loans.
With a long-standing history and legacy of experience and excellence, we are proud to have helped thousands of Australians, from all walks of life, improve their lives by providing finance when it’s most needed.
We are on the lookout for people who share our passion and values. We aim to create a supportive work environment that embraces the diversity of our people. We will encourage you to be yourself. We will challenge you to make a difference each and every day.
We are creating a leading non-bank specialist lending business. We invite you to be part of it.
Your Responsibilities | How you will make a difference
- Correspond with customers in arrears over the phone and email to understand their situation and find reasonable solutions based on both business and customer needs.
- Manage a portfolio of accounts (30+ days), contact customers and make suitable arrangements for repayment of arrears in order to minimise delinquency and losses.
- Negotiate acceptable repayment arrangements with customers
- Identify financial hardship and work with the Collections Manager / Hardship team to provide suitable financial assistance.
Your Skills & Experience | A little bit about you…
- 2+ years experience in Commercial Asset Finance collections, including demonstrated 30+ days experience
- Working knowledge of NCCP Act and Privacy Act
- Sound knowledge of collections processes
- A ‘can do’ and proactive approach to your work
- An eye for detail
- Collaborative and teamwork a must!
- Customer service skills
- Commercial thinking
- Time management and organisation skills
- Clear written and verbal communication skills
- Punctual and reliable
Want to join our team?
We love to hear from talented people from all walks of life. If this ad is ticking boxes for you, get your CV up to date and apply now!
We encourage you to be yourself and make sure you get to know us too! Want to learn more? Visit us at https://www.azora.com.au/
