AddressYour tomorrow starts with you today
Are you a passionate customer service administrator with a background in accounts receivable looking for a chance to contribute your skills and expertise to a company that strives to make a positive difference in people’s lives? At Humanity Health Group, we care as much about you, as we do our clients. Each day we help our staff and our clients to live better lives, offering opportunity and inspiration at each turn of the journey.
Who we are
We’re in the business of helping people get to where they want to be throughout their life. That goes for our clients and our people.
Care Squared was created to provide integrated allied health support to people with a disability by ensuring access to services when they need it most. Coordinated care, in the community, with pace and quality, ensure our clients achieve their goals.
For our employees, we provide an industry-leading ‘Humanity Life Policy’ that encourages you to cultivate your version of a balanced life and meaningful career across our global brand family.
About the role
The collection officer’s primary purpose is to facilitate all outstanding payments, actioned accurately and in a timely manner for Humanity Health Group.
The Collections officer will be required to assist with some ad-hoc tasks that arise from time to time as well as maintaining data integrity within the database.
This full-time opportunity is centrally located in our new North Shore St Leonards office. As the successful candidate, you will be a stone’s throw away from public transport, excellent cafes and shopping. You will join a high performing and welcoming team with exceptional support from management.
As the Collections Officer, you will be responsible for:
- Maintaining a professional demeanour, providing exceptional customer service delivery over the phone and via email to all customers and stakeholders
- Process outstanding payment updates in a timely manner
- Manage a significant ledger, debtor reconciliations and ad hoc administration
- Process credit requests, credit notes and allocate daily banking payments
- Assist with other ad-hoc account tasks as required
- Exceptional attention to detail
- Persistence and exceptional customer service skills to achieve the desired outcome
- Excellent communication and organisational skills
- Results orientated
- Ability to work autonomously and take initiative in appropriate circumstances
- Experience using Case Manager
- Demonstrated knowledge of appointment-based finance systems
- Experience in a similar service environment
- Experience within the NDIS or allied health services
- Unrivalled professional support
- Continuous career growth with an established brand offering diverse pathways to suit your work/life needs as they change
- Support from an innovative organisation that recognises and rewards high performance
- Connection with a supportive team, manager, and workplace culture
If this sounds like you, we’d love to hear from you. Please email your CV
to ***********@humanitygroup.com.au or Apply Now.
Due to high the high volume of applications please note that only shortlisted candidates will be contacted.
Humanity Health Group fosters a workplace that actively seeks to include, welcome and value the contributions of all people and encourages people with a disability, Aboriginal and Torres Strait Islander people, and people from culturally diverse backgrounds to apply.
