The length of the contract may vary but a minimum of 6-7 months. To be successful in this role, you MUST have worked in a similar role and worked in a medium to large business.
The Role
Reporting to the Revenue Manager you will be responsible for collecting within a high-volume, fast-paced environment. Your duties will involve:- Patient collections calls
- Repayment negotiations
- Following up of missed repayments
- Addressing and resolving patient queries & concerns
- Processing Medicare payments
- Health fund collections
- Adhering to the organisation's credit policy and compliance
The successful candidate will have proven experience in a similar collections role. The following attributes will also be highly advantageous:
- Excellent negotiation skills
- Time management and ability to meet deadlines
- Punctual, dependable, and trustworthy
- Experience in health collections
- Excellent communication skills with key stakeholders
- Able to start immediately
Start date - immediately
Hybrid working is available after induction training (5 days a week) is completed.