Address
Form of workThe Role
Reporting to the Revenue Manager you will be responsible for collecting within a high-volume, fast-paced environment (patient billing).Your duties will involve:
- High-volume collection calls (Patients)
- Repayment negotiations
- Following up of missed repayments
- Addressing and resolving patient queries & concerns
- Processing Medicare payments
- Health fund collections
- Adhering to the organisation's credit policy and compliance
The successful candidate will have proven experience in a similar collections role in a healthcare provider. The following attributes will also be highly advantageous:
- Excellent negotiation skills
- Time management and ability to meet deadlines
- Punctual, dependable, and trustworthy
- Experience in health collections
- Excellent communication skills with key stakeholders
- Able to start immediately
Start date - immediately
Hybrid working
