AddressColumbia has been keeping you outdoors since 1938 with its quality product and world leading technologies. Columbia believes the outdoors is ours to protect and strive to keep our planet healthy and we believe in empowering people to experience the outdoors to the fullest.
Due to the continuous success and growth of our team, we have an exciting opportunity to join our team as the Store Manager for our Emporium Store.
Come and join a global brand that was born out of a passion for the outdoors over 90 years ago!
ABOUT THE POSITION
Store Leadership Teams are essential to our business. From ensuring effective store operations, strategies, and procedures, to guiding and developing team members, our Store Leadership Teams help create memorable customer experiences while supporting and helping drive the brands mission of “Connecting Active People with Their Passions.”
As the Store Manager, you will be a leader that plans and directs day-to-day operations of the store aimed to develop strategies to improve customer service, drive store sales, increase profitability, execute marketing and promotional directives that will increase sales and grow our existing customer base. This role is responsible for maintaining high store standards, fostering a positive environment, forecasting staffing needs and developing a recruiting strategy. The Store Manager develops a diverse team, associates and keyholders, to be prepared to successfully obtain their career goals and company goals.
Working collaboratively with the Regional Manager, you will be responsible for leading a winning team to consistently deliver the Ultimate Customer Experience.
Your day will be filled, leading from the front, coaching on the run to ensure KPI's are achieved, ensuring operational excellence and creating a winning culture within your store.
HOW YOU’LL MAKE A DIFFERENCE
- Leads the store team to develop, evaluate and coach a diverse staff as necessary to maintain a high level of service and quality to meet customer experience expectations.
- Inspires, educates, guides and develops diverse associates and keyholders to meet short- and long-range growth plans/career paths within the store.
- Delivers on operating budgets and key KPI’s .
- Ensures accuracy of all functions related to store operations to include both Front and Back of House Operations.
- Maintains appropriate inventory levels through effective replenishment, organization, shrink control and communication.
- Communicates regularly with regional manager providing relevant market information and employee successes and challenges.
YOU WILL HAVE
- 2-3 years management experience in retail or hospitality.
- Experience managing individuals and their needs.
- Strong problem-solving skills: ability to resolve technical, operational problems and drive decisions that impact sales, efficiency and effectiveness of the store.
- Skill operating a Point of Sales (POS) system, and various software packages.
WHY YOU WILL WANT TO JOIN US
- Work with one of the largest outdoor brands in the world.
- Generous base salary + super + bonus
- Fantastic staff discount on all our gear to keep you dressed for the outdoors.
- Genuine career opportunities
- Generous uniform seasonal allowance
- To apply for this role please email your resume to: ******@skyegroup.com.au
