Community Giving Officer

 Community Giving Officer

Location:  Kensington, NSW (Hybrid work)

Employment Type: Full Time, Continuing (35 hours)

Remuneration: Level 7 $106,351 - $115,103 (depending on experience) + 17% super + leave loading

• Join a supportive and friendly team in an exciting growth phase
• Work for a global top 20 university determined to drive progress that benefits everyone
• Make a meaningful difference to the next wave of research discoveries

Want to make your mark on the world? Join the Donor Experience team at UNSW and help us deliver high-quality experiences to our donors by creating value, inspiring loyalty and driving further giving.

About UNSW:

UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community; a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. It’s the reason we’re one of the top 20 universities in the world and a member of Australia’s prestigious Group of Eight. If you want a career where you can thrive, be challenged and do meaningful work, you’re in the right place.

Why Your Role Matters:

The Community Giving Officer will support the Senior Development Manager, Donor Experience to develop and execute a strategic annual fundraising program, increasing the number of donors and amount raised year on year. 

The position will play an important role in delivering UNSW’s Donor Experience strategy by creating and implementing ways to inspire, cultivate, engage, diversify and grow our community of 4,500+ annual donors. 

The Community Giving Officer reports to the Senior Development Manager, Donor Experience and has no direct reports.  

Responsibilities:

• In collaboration with the Senior Development Manager, Donor Experience, contribute towards and manage the delivery of fundraising campaigns, communications and associated initiatives, while creating meaningful experiences.
• Document and research appeal topics and associated strategies; present appeal concepts, appeal results and suggest improvements and other related project information to Senior Leadership, Development Teams and other audiences as required. 
• Proactively monitor, review, analyse and report on appeal performance, review risks, and provide insights as to how initiatives can be improved. 
• Take ownership of the administrative, technical and operational processes required to successfully deliver the Community Giving program, including working with the Donor Services team to advise on and use various technical applications (such as Mailchimp, Raisley, Adobe/Google Analytics, Raiser’s Edge and RunGopher).  
• Act as the primary contact for key internal and external stakeholders for Community Giving activity, maintaining effective channels of communication, analysing requests, providing advice and responding to urgent and often sensitive matters when required.
• Support in the review, development and execution of a new Staff Giving engagement program.

Who You Are:                                                                                     

• Relevant tertiary qualifications and extensive experience in fundraising and/or marketing, preferably in a higher education setting, or an equivalent level of knowledge gained through any other combination of education, training and/or experience. 
• Proven track record of delivering successful Community Giving fundraising programs. 
• Demonstrated project experience to confidently manage the end-to-end appeals process and other related initiatives. 
• Excellent stakeholder management and the ability to establish positive relationships. 
• Strong written and verbal communication skills.
• Strong organisational skills, with the ability to work independently or as part of a team.
• Attention to detail and passion for making a difference.
• Considerable technical expertise including proficiency in Raisers Edge, Tableau, Mailchimp, Adobe/Google Analytics, Raisely, RunGopher or similar. 

Further details can be found in a copy of the Position Description linked below or via JOBS@UNSW.

Benefits and Culture:

People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.

Our benefits include:

• Flexible Working Options (work from home, flexible hours etc.)
• Career development opportunities
• 17% Superannuation contributions and additional leave loading payments
• Additional 3 days of leave over Christmas period
• Discounts and entitlements (retail, education & fitness etc.)

For further details on the benefits, please visit https://www.jobs.unsw.edu.au/lifestyle-benefits

To Apply: If this is of interest to you, please submit your CV, Cover Letter and responses to the Skills and Experience outlined in the position description.

Contact: Amy Denney: Talent Acquisition Coordinator e: ********@unsw.edu.au
Please note applications sent directly to the contacts above cannot be accepted.

Applications close: 11.55pm, 11th April 2024

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.

The University reserves the right not to proceed with any appointment.