Community Liaison Officer

Community Liaison Officer -Fixed Term Part Time
The Community Liaison Office role will respond in a timely and consistent manner to general inquiries from the public and school communities and to effectively manage, monitor and resolve parent inquiries and complaints. The Community Liaison Officer will work as part of a multi-disciplinary team within an Area. The Community Liaison Officer will also provide advice and support to Executive Directors and leadership teams within their region. They will promote and maintain strong relations with key stakeholders and other regional and central staff to ensure consistent, high quality practice across the region and proactively work with principals/schools to develop processes and policy around complaints management. In addition to working within an Area to satisfactorily resolve an enquiry or complaint, Community Liaison Officers will be required to work across Areas within a region and liaise between other Regions and the Central office.
For more details regarding this position please see attached position description.
The Department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. For more information about our work, working for the Department, diversity and inclusion, and our employment conditions visit the Department website [education.vic.gov.au] , HRWeb [education.vic.gov.au] and our Diversity and Inclusion page [education.vic.gov.au].
Applicants requiring adjustments can contact the nominated contact person.
Applications close 18th April 2024