Community Support Worker - Ongoing - No Key Selection Criteria Required.

Position title Community Support Worker

Position holder Vacant

Program Community Assist

Funded by Commonwealth and State Departments

Based at location Horsham, Stawell or Ararat

Responsible to • Senior Response Officer

• Program Leader Community Assist
• Manager Community and In-Home Assist

Direct reports • None

Award Social, Community, Home Care and Disability Services Industry
Award 2010

Classification Home Care Employee – Level dependent on qualifications and
experience

Hourly rate $24.76 to $33.23

Status Part time/Casual (Casual +25% casual loading on hourly rate)

Hours per week As per contracted hours

PD last updated and
approved by CEO

November 2022

Position summary

The Community Support Worker is responsible for delivering home care, personal care and
respite services according to the client’s care plan. Assistance includes a range of practical,
basic household tasks for older people, people with disabilities, their families and carers to
promote independence and enhance the client’s quality of life.

Key responsibilities

1. Work with clients on a one-to-one basis and assist with appropriate tasks that have been
agreed with the client.

2. Perform a range of practical, basic household tasks for frail older people, people with
disabilities and their carers to promote independence and enhance their quality of life

including:

• Work with clients to undertake a range of cleaning tasks the clients are no longer able

to complete

• Maintain a safe hygienic living environment
• Undertake a range of cleaning tasks.

3. Undertake a range of personal assistance tasks and other associated assessed activities
as detailed in the care plan to assist clients or the family unit with daily living

requirements including:

• Assist with meal or snack preparation based on nutritional requirements
• Escort client to locations approved within the care plan such as shopping, doctor

appointments or leisure activities including planned activity group programs]

• Assist with client bathing, sponging or showering
• Assist with mobility such as getting out of bed, transferring to a commode or

wheelchair

• Assist client with self-monitoring of medication
• Assist with development of prescribed exercise programs.

4. Undertake as determined by the care plan a social support and monitoring role to:

• Encourage and promote client independence and coping mechanisms
• Monitor client circumstances and needs and ensure changes or concerns are

reported immediately

• Assist with recreational activities such as reading as appropriate to the client’s

preferences’

• Encourage client participation in all tasks as appropriate to assist the client to

maintain their independence.

5. Act in accordance with relevant codes of conduct.

6. Other duties commensurate with current skills, competence, training and experience as
agreed with the Program Leader, Manager, General Manager or the Chief Executive
Officer.

Key selection criteria

Qualifications

• Certificate 3 in Home & Community Care (inclusive of Personal Care and Medication

modules), or

• Certificate 3 in Aged Care, or
• Certificate 4 in Disability, or
• Certificate 3 Personal Care, or
• Recreation, Leisure, Activities, Diversional Therapy

Mandatory

• Minimum Certificate 3 qualification
• First aid qualification

Desirable

• Knowledge of Home and Community Care Guidelines
• At least six months experience working in Aged Care, Disability, Home and Community

Care.

• Social Welfare, Community Service and Certificate 4 in Mental Health.
• Full COVID-19 vaccination status (including booster).

Demonstrated skills, experience and/or understanding of:

• Ability to maintain consumer confidentiality and a clear understanding of rural

confidentiality issues.

• Ability to effectively meet goals, targets and priorities; plan and manage time and

satisfactorily achieve objectives within a timetable

• Ability to solve problems efficiently and effectively.
• Ability to communicate effectively and empathetically with clients.
• Ability to work without direct supervision, but within directed framework.
• Ability to prioritise time and organise work according to directed tasks.
• Demonstrated observation and reporting skills.
• Flexibility and compatibility in providing non-judgemental support to meet a wide range of

assessed needs.

• Ability to undertake repetitious, physically demanding tasks.
• Knowledge and use of computer software, including Microsoft Office and the Internet.
• Verbal and written communication skills that enable effective and appropriate

communication with a broad range of people at all levels.

• Demonstrated ability to contribute to positive workplace culture and practices.

Licences and registrations

• Current Victorian driver licence
• Current National police check (less than 3 months old)
• Current Employee Working with Children Check
• NDIS Worker Screening Check

Personal attributes

• Empowering
• Inclusive
• Professional
• Courageous
• Compassionate

Conditions of employment
This position is ongoing and is subject to successful completion of a six-month probationary
period

And requires the following checks:

• Satisfactory police check
• Employee Working with Children Check
• NDIS Worker Screening Check

Note: Checks must be obtained and provided prior to commencement as a condition of
employment at Grampians Community Health. Where check results are unsatisfactory in
relation to the role to be carried out, the offer of employment will be withdrawn.

Care plans, Microsoft Office