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Form of workTHE ROLE
The position is responsible for supporting the Building Surveying Team and provide a high level of customer service as well as being the personal assistant for one director. The timely control of carrying out administration and compliance tasks as required by the Surveying Team, ensuring such tasks are delivered at the highest levelDUTIES
- Answer incoming calls and transfer to appropriate staff
member; taking and distributing messages where applicable - Respond positively and punctually within specified timelines
to customer enquiries and requests. - Ensure that specific duties are performed professionally,
accurately and within the time constraints as directed. - Take initiative and provide suggestions for improving
documented processes. - Report all client or authority complaints and / or feedback
received - Prepare correspondence, reports and documents.
- Perform general clerical duties including but not limited to:
photocopying, faxing, emailing and filing documents. - Register and distribute incoming mail to relevant staff
members (when directed). - Register and prepare all outgoing mail (when directed).
- Maintain hard copy and electronic filing system of new
projects. - Purchase office supplies.
- Update and maintain databases
- Assist in coordinating the scheduling and organising of
inspection requests and data entry of results. - Assist in the maintenance of inspection records.
ABOUT YOU
- Previous experience working for a building surveyor or council favourable
- Communication skills with staff and clients
- Co-ordinating specific tasks
- Excellent Telephone skills
- Knowledge in residential permits desirable but not essential
- Organisational skills & attention to detail
