Consumer Growth Markets Client Executive

If we inspire you to do the work you love, will you still call it work?
At EY we believe that whoever you are, your uniqueness helps us stand apart.
We bring together extraordinary people, like you, to build a better working world.
What's in it for you?
This is an opportunity for a self-starting individual to work across a number of different clients across the Consumer Segment and to see how all of EY's capabilities can work together to make a difference in our accounts. As the Consumer Growth Markets Client Executive (CE), you will This focus on Consumer Core accounts, working closely with the Consumer BDL, Client Service Partners (CSP), Global Account Leads (GALs) and the broader account teams to develop and manage relevant activities to create a client-focused account teams.
You inspire others through action in the market, being connected, responsive and insightful. You bring operational savviness and have a knack for prioritising and working on multiple projects simultaneously, keeping focus on execution and delivering results consistently.
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures and we are building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and will provide a thorough onboarding program to establish you in the role.
This role is offered on a permanent full-time basis based in Sydney.
Your key responsibilities

• Focus on 4-5 priority Consumer Core accounts instilling effective account disciplines by utilising the account management framework (AMF) to develop and execute the account plans to develop critical business relationships across the account.
• Participate in and support preparation for client meetings and use client intelligence to identify areas of opportunity for account teams.
• Drive Exceptional Client Service in every external and internal encounter which includes:

• Being connected to your client's business agenda and leveraging the global EY network to connect our clients to the right people and identify opportunities with existing/new clients.
• Being responsive to our client's needs and seeking and providing continuous feedback through establishing protocols and plans for assessing client experience interactions (CX Activity), acting as interviewer where appropriate
• Being insightful through proactively sharing relevant metrics, trends and strategies to address and reach client needs
• Manage the pursuit process, working with the BDL and specialist Pursuit teams where appropriate. Drive the pursuit process to tight deadlines (e.g. account research, proposal response timelines, coaching for oral presentations).
• Work closely with the Consumer Segment and Industry Leaders, BDL and BMC to understand Fields of Play, Solutions and Campaigns and work with Markets Activation and Operations to establish a programmatic approach to activate these within Core to effectively accelerate the sales cycle.
• Understand the goals of EY Private and work with the team to develop new and innovative ways to connect Private clients to the EY network.

What we're looking for
Here's our 'wish list' but don't worry if you don't tick all the boxes. We're interested in your strengths, what you want to learn, and how far you want to go.
5 - 10 years' experience gained in an Account/Customer Success Management/Business Development role * Bachelor's degree required

• Experience engaging and building relationships with clients
• Strong project management and organisational skills
• Excellent written and spoken English language skills
• MS Office Suite intermediate skills

Ideally, you'll also have

• Sales experience where you have had responsibility for an individual sales targets and related KPI'sExcellent written and spoken English language skillsMS Office Suite intermediate skills

What we can offer you
Explore how a career at EY is yours to build at
Discover how, when and where you can work at
Learn about our commitment to DE&I at
Understand how our benefits can support you at
Acknowledgement of Country
EY acknowledges the Traditional Owners and Custodians of the lands on which EY offices are located around Australia. We pay our respects to their cultures, and to their Elders - past, present, and emerging. Find out more about our vision for reconciliation at
Apply now… we're over 9,000 perspectives in Australia and we're ready to welcome yours.
At EY we take inclusivity seriously, and we're committed to removing barriers and improving the employment prospects of people with disability or long-term health conditions. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process. We understand sharing your needs with us can be daunting, so if you have questions before or during your application, we welcome you to get in touch at or +61 3 8650 7788 (option 2). Anything you tell us will be kept completely confidential.
The exceptional EY experience. It's yours to build.
Our preferred applicant will be required to undertake employment screening by EY or our external third-party provider