AddressOur team within IKEA
At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.
We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential.
What you need to know
Working at IKEA has its benefits and rewards:
- $26.36 base hourly pay rate
- Above award rates and penalty rates (including Sunday and Public Holidays)
- 5 weeks' Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
- 24/7 access to our Employee Assistance Program for health and wellbeing support
- 15% Co-worker discount
- Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
- Co-worker uniform provided
- Free Co-worker parking
- Digital Entertainment membership (thousands of discounts for dining, fun activities, shopping and travel across Australia & New Zealand)
- Bonus programme (where eligible)
- Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
Additional Information:
- These roles are Permanent Part-time, 40-50hrs/fortnight.
- The internal job title for this role is Sales Generalist.
- As our unit operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts (Shift times range from 9:00am - 8:00pm AWST). You also have the availability to work 3 out of 4 weekends in a month (both Saturday and Sunday).
- Hybrid working is supported, 2 days working on-site is required.
- You will require a stable and fast internet connection to work remotely.
- You will be required to have a fire extinguisher at home if you are to work remotely.
- If your application is progressed you will receive an invitation to complete a one-way video interview.
- If you are successful for this role, you will be required to attend a 2-day Welcome induction. 4 weeks of training is provided for this role, for part time co-workers you are required to be available Monday to Friday 9am-5pm, for the first 4 weeks.
About this work area
As a Sales Generalist your responsibilities will include, but are not limited to:
- Supporting in driving the remote selling to our customers, including generating leads, planning and purchasing.
- Focusing your understanding on our customers' needs and suggest home furnishing solutions that will solve their challenges, including proposing add-on products, working with cross selling and upselling.
- Using your specialist knowledge of the product range and IKEA services, to educate co-workers to secure a high level of knowledge about the features and benefits of IKEA's products and available services.
- Understanding and take responsibility for your contribution in achieving the goals and action plan for your area of responsibility.
As a Sales Generalist you are:
- Passionate about home furnishings, energized by sales growth and driven to be a part of a successful team.
- Friendly & personable, you easily build rapport with others across different mediums.
- Passionate about design, with an eye for detail, you connect strongly to people's life at home, and have genuine interest in both customers dreams and frustrations.
- Motivated to find the best possible solutions to our customers home furnishing needs and are always striving to ensure they have the best possible shopping experience.
- Experienced with outstanding computer literacy skills, coupled with excellent verbal and written communication skills.
- Able to understand the omnichannel retail environment.
We need people like you
At IKEA, work is so much more than a job. Come join us!
