Contract Manager (Facility Management)

Programmed is a leading provider of operations and maintenance services across all industry sectors including education, health, infrastructure, manufacturing, transport and mining in Australia and New Zealand.

Our Facility Management (FM) business unit partners with our valued clients to deliver a comprehensive range of facilities management from small repair work to managing large-scale facilities and infrastructure networks.

We encourage career development, support flexibility and care about your personal wellbeing and safety. Join the Programmed team today.

Programmed Facility Management (PFM) are seeking an experienced Contract Manager to support the functionality, safety and sustainability of social housing services across NSW. You will be responsible for leading delivery of exceptional facilities management (FM) services for a large-scale portfolio of social housing sites on behalf of our client. Based in Orange NSW, and reporting to the Contract Executive, this permanent full-time role offers long term career potential with the opportunity to have a meaningful impact at work by supporting important services for the community.

Through exceptional contract management, your key responsibilities will be:

• Lead the contract for the provision of FM services for the social housing portfolio.
• Oversee and drive contract performance including compliance, financial, and operational delivery, leveraging data-driven insights.
• Contract P&L responsibility including OPEX and CAPEX budget.
• Exceptional client partnership through service delivery, long-term strategic planning and meaningful engagement.
• Manage, lead and develop a team of likeminded dedicated facilities management & support services professionals.
• Part of the contract leadership team making a significant contribution to the leadership and growth of our business.
• Accurate record keeping for all works in line with quality and auditing requirements.
• Vendor management of all sub-contracted services.

• Attractive salary package + generous vehicle allowance.
• Flexibility to achieve work/life balance.
• Working with an outstanding team.
• Paid parental leave, EAP and benefits program with great discounts.
• Long term career potential & growth with leading FM organisation

To excel in this role, you will have an intimate understanding of FM with a ‘can-do’ attitude, knack for people engagement and a drive for top-notch service delivery. You will have demonstrated experience leading delivery of a large-scale services contract to a government client, ideally housing, with a medium-large sized organisation (private, public or not-for-profit sector). Additionally, you will demonstrate and possess the following:

• Tertiary business qualification(s) or similar related field (commerce, finance etc) desirable.
• Facility Management, or experience in similar industry such as construction, property etc.  
• Highly developed communication and robust stakeholder engagement ability.
• Proactive approach to relationship management.
• Experience in leading a team in a busy and high pressure environment; proven skills in relationship management
• Excellent time management and prioritisation skills.
• Intermediate skills in MS Office Suite (Word, Excel, Outlook & Powerpoint).
• Experience with Maximo or similar CMMS desirable, not essential.
• Cultural alignment with our core values: Safety Leadership, Care & Empathy, Customer Service, and Diversity, Inclusion & Equality.

Join us on our mission to build outstanding people, strong customers, and great communities by submitting your application today.

Programmed and PERSOLKELLY supports a workplace culture of zero harm and encourages this in all that we do.

Programmed and PERSOLKELLY strives for diversity, inclusion and equality of our people. We seek a workforce that is representative of the communities we work in. We encourage people of all cultures, gender, age, sexual orientation or abilities to apply.

To learn more about working with Programmed and PERSOLKELLY, we encourage you to visit our website.