AddressJoin a market leader in AgriProducts which has been the cornerstone of Australian agriculture for over 30 years.
We are seeking an experienced Credit Administration Officer to join a dynamic team. This role is critical in safeguarding the company's investment in receivables by ensuring compliance with credit policies, managing customer risk, maintaining Days Sales Outstanding at acceptable levels, and minimising bad debts.
What's on offer:
- A supportive team environment
- A vibrant and collaborative culture
- Excellent benefits and career development opportunities
Financial Management:
- Oversee the debtors aged trial balance, ensuring prompt contact and collection of overdue accounts per credit policy.
- Maintain a high collection ratio as set by the business.
- Develop and sustain strong relationships with major accounts, managing all aspects of accounts receivable.
- Achieve overdue targets in line with business expectations.
- Analyze sales patterns and credit risk to monitor and maintain appropriate customer credit limits.
- Initiate applications for credit limit or payment term changes beyond delegated authority.
- Discuss and agree on payment terms compliance with customers.
- Manage orders on credit hold, ensuring compliance with payment terms and releasing credit-held orders per policy.
- Conduct customer account reconciliations to facilitate payments or meet expectations.
- Liaise closely with salespeople regarding credit issues.
- Resolve customer queries related to credit control, documenting disputes for resolution.
- Follow up with appropriate areas for resolving customer deductions and credit claims.
- Discuss delinquent accounts with the Credit Manager, passing details to the debt recovery team as needed.
- Prepare receivables journals and adjustments as required.
- Take on additional responsibilities as delegated by the Credit Manager.
- Advise the Credit Manager on information affecting cash flow forecasts daily, weekly, and monthly.
- Process customer payments accurately and promptly, preparing banking details and depositing cheques daily.
- Investigate unallocated customer payments.
- Undertake credit investigations of new account applications, verifying documentation completeness.
- Work collaboratively with all accounts receivable staff, supporting team members and contributing to group discussions.
- Develop professional relationships with major customers to manage receivables per credit policy and minimize working capital bind.
- Maintain open communication with sales and site staff regarding credit issues.
- Understand the customers' industry to inform credit decisions and anticipate customer requirements.
Key Skills and Qualifications:
- Understanding of the legal process of debt recovery.
- High attention to detail.
- Good understanding of business processes.
- Ability to negotiate within business scope.
- Experience in a team environment with strong team values.
- Excellent telephone collection skills.
- Strong reconciliation skills.
- Strong planning, coordination, and time management skills.
- Excellent customer service and communication skills.
- Basic understanding of corporate and credit law.
- Intermediate skills in MS Excel and MS Word.
- Minimum of 5 years' experience in credit control with a deep understanding of credit processes and cash flow importance (desirable).
Six Degrees Executive acknowledges the Traditional Custodians of the lands on which we work and live. We are also committed to equal opportunity and strive to promote diversity, inclusion, belonging, flexibility, and accessibility in all that we do.
Should you require assistance in your interactions with us or through a recruitment process, please let us know so we can provide adjustments for you.
