Customer Booking Coordinator

Work in a state-of-the-art office in Mulgrave that has views of the bay
Enjoy the fully equipped kitchen and games room
Be part of a team that works hard but has fun along the way
Using your passion for customer service and superior organisational skills, you will be providing support to customers for MotorOne Group’s Commercial Team.
About the role:
$60K + super
Full time, permanent position
Located in Mulgrave – from your desk on the 9th floor you can see all the way to the bay
Spacious open plan office where you will have your own allocated motorised desk
Be part of a team that works hard but has a lot of fun too (Friday games, monthly lunches, onsite gaming room with ping pong, arcade machines and car racing games)
Two positions available
What you’ll be doing:
Provide outstanding customer service to MotorOne’s customers as you coordinate bookings
Generate invoices and issue warrant documentation
Maintain a daily customer service log
Action all delegated orders, update and maintain stock registers,
Resolve product and service related issues
Create bookings for c
What we’re looking for:
An organised and proactive customer service professional who believes in going the extra mile to get a positive outcome for the customer
Great attention detail
Confident and friendly phone manner
Ability to work to set KPIs
An engaged team player who will contribute to the fun and overall success of the team
How to apply:
Apply with your up-to-date resume (and optional covering letter if your resume doesn’t address the “what we’re looking for” criteria
MotorOne is partnering with Horner Recruitment for these positions. For any questions or for a confidential chat about this role, contact Hanni on 03 8558 4444
At Horner we embrace diversity, inclusion and equal opportunity. We recognise the value of a diverse workforce and the creation of inclusive workforce cultures. We welcome and encourage applications from all diverse backgrounds including individuals that identify as Aboriginal and Torres Strait Islanders, LGBTQI, and individuals with disabilities or culturally and linguistically diverse backgrounds.
We provide reasonable adjustments for individuals with disability. If you require an adjustment to be made during the recruitment process, please email adjustments@horner.com.au