Address
SalaryNo Relocation Assistance Offered
# 157264 - Melbourne, Victoria, Australia
Who We Are
Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom's of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill's Pet Nutrition.
We are recognized for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children's oral health.
If you want to work for a company that lives by their values, then give your career a reason to smile and join our global team!
Job Summary (Purpose) :
Reporting to the Customer Director Pharmacy and Pureplay, the Customer Development Manager - Pharmacy is responsible for the achievement of a broad range of commercial objectives across all categories, within the national Pharmacy business. You will lead the delivery of the National Business Plan and key growth strategies, as well as maximising support for new line launches and return on promotional investment.
Critical to this exciting role, is an ability to work within a cross functional team in a fast paced environment with numerous internal and external stakeholders. The ability to simultaneously manage a large number of projects is integral to success in this role. You will be responsible for bringing our strategies and plans to market and optimising on an ongoing basis to ensure they remain effective.
Another crucial element of your success in this role is your ability to coach, develop and empower your direct report, a Customer Development Executive, to excel in their role, and confidently engage and win with their customers and develop the key skills required to progress within the organisation
Main Responsibilities :
- Building and managing successful relationships with key stakeholders, both internally and externally
- Development of promotional strategy and action plans to maximise growth, including post-event analysis and recommendations
- Monitoring sales and distribution performance, particularly for new products, and taking timely action to drive continuous improvement
- Implementing and maintaining Category Management initiatives within key pharmacy retailers, developed in partnership with the Category & Shopper Development Manager
- Partner with state field operations teams to ensure all strategies, plans and programs are implemented with excellence at field level
- Lead our third party brokerage who manages our Independent Pharmacy retailers
- Managing, coaching and developing a direct reports
- Bachelor's Degree required
- At least 3 years of experience in category/customer/account roles or adjacent experiences required
- Exceptional communication skills, both written & verbal
- Exceptional planning and prioritisation skills
- Proven ability to be self managed and motivated and work effectively remotely
- Experience working with a syndicated data (Nielsen, Circana, Quantium) preferred
- Prior experience working in CPG
- Microsoft Office or Google Suite proficiency (i.e, Sheets, Slides, Docs) preferred
- Previous people management experience
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Our Commitment to Sustainability
With the Colgate brand in more homes than any other, we are presented with great opportunities and new challenges as we work to integrate sustainability into all aspects of our business and create positive social impact. We are determined to position ourselves for further growth as we act on our 2025 Sustainability & Social Impact Strategy.
Our Commitment to Diversity, Equity & Inclusion
Achieving our purpose starts with our people - ensuring our workforce represents the people and communities we serve -and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.
Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please contact Application_Accommodation@colpal.com with the subject "Accommodation Request" should you require accommodation.
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