AddressAre you ready to take the next step in your Retail Career in Northern Sydney? Step into the role of Cluster Manager for this vibrant women's fashion brand!
From Carlingford to The Entrance, this business is dedicated to delivering exceptional customer experiences and staying true to their unique style. As Cluster Manager, you'll be responsible for multiple stores operations, guiding your team to success and ensuring every shopper feels fabulous!
You won't navigate this journey alone! There is a comprehensive induction program and ongoing development initiatives that will keep you at the front of retail management.
As Cluster Manager, you'll oversee operations in Northern Sydney stores. Spend 3 focused days each week at the Carlingford store, providing leadership and support to your team and Store Managers.
Apply now for this exciting opportunity and make your mark in Northern Sydney!
Key Responsibilities:
- Store Oversight: Ensure exceptional customer experiences beyond the sale, efficient people management, visual merchandise upkeep, and inventory control across all stores.
- Strategic Leadership: Develop and implement strategic plans, providing leadership to drive outstanding customer service through coaching and mentoring your team.
- Continuous Improvement: Lead a culture of innovation, recommending strategies for enhancing sales, staff performance, stock management, and operational systems.
- Performance Management: Set and achieve goal targets and KPIs, supporting and training staff to meet team budgets and KPIs.
- Talent Development: Nurture the growth and development of direct reports, fostering a talent pipeline within the retail network.
- Operational Tasks: Prepare monthly rosters costed to achieve store budgets, managing escalated store or customer complaints promptly and professionally, and overseeing all aspects of the employee life-cycle including recruitment assistance.
Requirements:
- Previous Cluster Management experience in the retail sector.
- Demonstrated success in driving sales, engaging teams, and achieving KPIs.
- Exceptional people management abilities and a thorough understanding of performance management.
- Ability to analyse data, make informed decisions, and act efficiently.
- Interest in thinking creatively to enhance market knowledge and improve performance.
- A genuine passion for customers and the ability to organize and engage in internal and external events.
- Good active listening skills, fostering an inclusive and supportive environment for the team and peers.
- Ability to think on your feet and move with a sense of urgency.
- Full working rights in Australia.
Extra Perks:
- Generous discounts for you and your family across a range of brands.
- Comprehensive training and development opportunities to support your growth.
- Exclusive benefits platform offering savings from leading retailers like Woolworths, Amazon, and Myer!
Ready to lead the charge in Northern Sydney's fashion scene while enjoying fantastic perks? Apply now and embark on an exciting journey towards success!
To apply online, please click on the apply button.
Alternatively for a confidential discussion please contact Courtney Hamon0414 187 *** or ****@frontlineretail.com.au quoting the reference number above.
Note: Not all our current vacancies are listed on job boards. Check out our Frontline Retail website for a complete listing
www.frontlinerecruitmentgroup.com/frontline-retail-sydney
You can also connect with us via our social accounts for industry news, job seeking tips, and to be the first to know about new job openings!
LinkedIn: www.linkedin.com/company/frontlineretailsydney
Facebook: www.facebook.com/Frontline-Recruitment-Group-Retail-Sydney-108395277788332
