Customer Fulfillment Support Specialist

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Customer Fulfillment Support Specialist
Sydney CBD Temporary AU$30 - AU$35 per hour Work from Home or Hybrid

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• Sydney CBD Location
• Hybrid Position

About Our Client
As a Customer Fulfilment Support Specialist, you will play a pivotal role in managing operations, administration tasks e.g. data entry, as well as logistic coordination, and managing 3PL providers. Your responsibilities will include addressing delivery issues, handling escalations, and ensuring efficient claims resolutions. This role demands versatility and a strategic mindset.
Job Description
Key Responsibilities (not limited to):

• Phone Communication: Handle delivery issues, manage escalations, and navigate claims resolutions through effective communication.
• Data Mastery: Utilise intermediate to advanced Excel skills to build insightful reports for informed decision-making.
• Stakeholder Relationships: Build and maintain internal and external relationships for seamless collaboration.

The Successful Applicant
We are seeking an individual with a solution-oriented mindset, a background in customer service and logistics, and strong communication skills. If you are proactive, detail-oriented, and comfortable working with financial values, you're the ideal candidate. Join a team that values initiative and offers ample opportunities for continuous growth.
Key Qualities:

• Solution Mindset: Approach challenges with a proactive and innovative mindset.
• Logistics Background: Prior experience or understanding in supply chain and logistics is highly valued.
• Communication Skills: Confidently communicate with internal and external stakeholders through written and verbal channels.
• Global Growth: Seize the chance to grow within a global organisation and expand your horizons.

What's on Offer

• Work Schedule: Monday to Friday
• Working Arrangement: Hybrid/Flexible (Office days: Monday, Tuesday, Thursday)
• Contract Type: Temporary (Ongoing)
• Opportunity: Grow within a global organisation and gain expertise in customer fulfilment and claims.

Contact
Carina Banks
Quote job ref
JN-122023-6274676
Phone number
0416092642
Job summary Function Specialisation What is your area of specialisation? Location Job Type: Consultant name Carina Banks Consultant phone 0416092642 Job Reference JN-122023-6274676 Work from Home Work from Home or Hybrid

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Diversity & Inclusion at Page Personnel
We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know. PageGroup acknowledge and pay our respects to the Traditional Custodians of the land we operate on.
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Page Personnel is a business name of Michael Page International (Australia) Pty Limited (ABN 58 002 872 264) and is part of the PageGroup.Registered office: Level 21, 9 Castlereagh Street, Sydney NSW 2000