Join our dynamic team at JewishCare in the newly created role of Customer Partnership Consultant, where you'll play a crucial role in enriching the lives of our clients in the Aged Care and disability support sectors. This position is designed for those who are passionate about providing personalized and exceptional service to both prospective and current clients, introducing them to the bespoke offerings of JewishCare Home Care and NDIS Services.Job DescriptionResponsibilities:
- Engage in proactive outreach to potential clients, ensuring each interaction is personalized and focused on superior customer service.
- Conduct thorough needs analysis to understand client-specific requirements and preferences, tailoring our range of services to meet these needs effectively.
- Stay abreast of JewishCare's home care services, pricing, promotions, and the broader industry landscape to provide informed and current recommendations.
- Foster and maintain robust relationships with potential clients, addressing inquiries and concerns with timely and accurate information.
- Achieve and surpass monthly sales targets and key performance indicators.
- Keep meticulous records of client communications and sales activities, ensuring all data is current and accurate.
- Solid background in outbound sales, with a preference for experience in the Aged Care or NDIS sectors.
- Exceptional communication and interpersonal skills, capable of building rapport and understanding customer needs intuitively.
- Goal-driven individuals who are motivated by exceeding sales targets and achieving results.
- Excellent organisational and time management abilities.
- In-depth knowledge of home care services, with a talent for communicating their benefits effectively.
- Competency in CRM software and sales tools, demonstrating a keen aptitude for technology.