About Us
Greenergy Pty Ltd, trading at Green User, is directly accredited by the essential services Commission, which is the administrator of the Victorian Energy Upgrades program (VEU). By being directly accredited, we are legally qualified to offer rebated energy efficiency upgrades direct to customers.
Our Objective is to provide an outstanding solution, that not only saves you money in operating cost, but performs at the highest standard.
The business is run to high ethical standards by enthusiastic and passionate group of people, whose goal revolve around the successful integration of the latest energy efficient technologies.
Green User is seeking Customer Relationship Officer who can hit the ground running to oversee the entire lifecycle of Customer Relationship from incoming lead to the final sign off. The most important function will be the first call to the customer to understand their needs and set up the appointment for the visit of the Sales representative. A very pleasant voice, full of energy and happiness will be an asset in this role.
Key responsibilities:
- Manage incoming calls, emails, and correspondence, directing them to the appropriate personnel.
- Key person managing the sales pipelines, end to end.
- Maintain and update company databases and records.
- Assist with scheduling appointments, meetings, and travel arrangements.
- Prepare and distribute documents, reports, and presentations as needed.
- Coordinate office supplies, equipment, and facilities management.
- Assist with basic accounting tasks such as invoicing, expense tracking, and reconciliation.
- Assist in organizing company events, meetings, and conferences.
Skill expectations:
- Proven experience as a Customer Relationship Officer or similar role.
- High proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.
- Excellent organizational and time management skills with the ability to prioritize tasks.
- Strong communication and interpersonal abilities.
- Attention to detail and accuracy in all work tasks.
- Ability to work independently with minimal supervision as well as in a team environment.
- Flexibility and adaptability to handle multiple tasks and changing priorities.
- Diploma or degree in business administration, office management, or related field preferred but not necessary.
If you find this interesting, write to us on ****@greenuser.com.au with your complete details.