Your New Company:
An exciting opportunity became available in the heart of Erskine Park. Our client is very well established within the Manufacturing sector with always having great delivery and service towards the Manufacturing community.
About the Role:
As the Customer Service Officer, you will be working with an incredible team with a mindset of growing together, with having fun at the heart of what they do. Reporting to the Operations Manager, you will be responsible for:
- Respond to customer quote requests
- Investigate errors, damage, credit claims and promise hits, as required
- Resolve customer complaints as they arise
- Provide a high level of Customer Service to our customers adhering to our service agreements
Benefits to You:
- Supportive team culture
- Endless career growth opportunities
- Onsite Parking
About You:
- Previous Customer Service, Call Centre, Retail or Hospitality experience
- Tech Savvy (on computers)
- Excellent communication, problem solving and negotiation skills at all levels
- Flexibility, adaptability and an ability to pivot as necessary to optimise outcomes
Next Steps:
If you are interested in this exciting opportunity, please APPLY NOW, or send your CV to James Simmons at Randstad: *************@randstad.com.au
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.