Customer Service Agent - Full Time Role!

At Probe CX, we're powered by passion, driven by curiosity, and enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia, and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos.

If you're positive, eager to learn, and have great communication skills, we want you on our team. You'll enjoy a vibrant culture, competitive benefits, and work-life balance. In this role, you'll be working within a contact centre environment on both inbound and outbound call channels supporting a government entity.

Explore the role highlights:

• Full-time or part-time positions
• Competitive hourly rates and incentives
• Flexible weekday hours, occasional weekends
• Training and development opportunities
• Hybrid work options
• Monthly rewards and a supportive community
• Inclusive and diverse workplace

Hear from our team members:

• "I've surpassed 3.5 years at Probe, initially thinking it was short-term. But I've found incredible career opportunities and amazing colleagues, so I never left!" - Liam, Team Leader (formerly a Customer Service Agent)
• "Every day, I'm making progress in this job, and it's truly fulfilling to know I'm helping people daily." - Maggie, Customer Service Specialist
• "During my four years at Probe, I've learned and grown beyond my wildest expectations." - Dylan, Team Leader

Ready to join us? Apply now!

Note: This is an Australian based role only and Australian citizenship and security clearance required.