Customer Service

Do you have a passion for truck or mechanical parts? We are currently recruiting for a parts coordinator focussing on customer service of a well-known Truck & Trailer parts company, who have been in the industry for over 60 years.

• Based in Oxley, Brisbane, QLD
• Permanent, fulltime position
• Attractive salary

As the customer service specialist, you will be looking after customers on a day-to-day basis via email, phone and walk ins. If you have previous experience or interest in trucks and spare parts, this role may be just right for you.

About the role

• Fulltime hours, Monday - Friday 8am - 5pm
• Providing excellent customer service to our existing and new customers
• Parts interpreting and processing sales and enquiries
• Providing accurate quotations, invoices, and dispatch notes for parts supply
• Promoting and upselling of all products
• Controlling inventory and processing internal sales
• Responding promptly to customer enquiries in-store, via phone and via email communication
• Processing Sales orders, generating quotes and sourcing sales support tools to assist customer enquiries
• Following customer orders from start to finish

About you

• Strong customer service, communication skills with a friendly and positive attitude
• A friendly and positive attitude
• High level of computer literacy and ability
• Open drivers licence
• Ability to work independently and within a team in a busy environment
• Previous experience in spare parts interpreting for both truck and trailer is desirable
• Familiarity with parts inventory / catalogue systems
• A good mechanical aptitude with precise attention to detail

Benefits of the role

• An attractive salary structure is on offer to the right candidate
• Great, supportive team environment working with industry global brands
• Employee Benefits program
• Training and development opportunities provided

If this role is of interest to you and you meet the above requirement please apply through this ad with your current resume AND cover letter specified to the role, outlining your experience, please note only suitable applicants will be contacted.

At HOBAN we embrace diversity, inclusion and equal opportunity. We welcome and encourage applications from people from all backgrounds.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email or visit .

Reference ID: BBBH294189
Company: HOBAN Recruitment
Date Posted: Monday 20 March, 11:07am
2023-03-20