Customer Service & Device Technicians

Customer Service and Device Technicians
Our client is a leading IT services provider and are seeking experienced Onsite Phone Technicians to join their team for projects across Sydney Metro and Regional NSW.
Location: Sydney Metro and Regional NSW (some travel required)
As a dedicated professional in the field, you will play a crucial role in assisting and updating Android phones at various aged care facility sites, ensuring seamless operations and customer satisfaction.
The Role:

• Proven experience in enrolling mobile devices into MDM solution (e.g. Intune / Knox)
• Utilize your knowledge in the setting up of Android devices
• Efficiently migrate and backup of data to the cloud and download required applications
• Install and configure software application
• Provide exceptional Customer Service in technical support to ensure optimal handset functionality.

Key Requirements:

• Proven experience in retail telecommunication stores is advantageous.
• Strong understanding of Android devices and their operating systems.
• Ability to handle various onsite technical challenges and troubleshoot effectively.
• Possess a valid driver's license and own vehicle for travel between different sites across Sydney Metro and potentially regional NSW
• Reliable, confident and a self starter who is able to work independently
• Excellent communication skills
• Strong friendly Customer Service personality

To Be Successful:

• Ability to travel between sites
• Availability to work Monday to Friday - Project Based weekly roster
• Full Australian Drivers License and own transport
• Full working rights in Australia
• 2x work related references

Why join CG Recruitment?
Every candidate is an essential part of the team at CG Recruitment. We aim to provide happy and successful working environments for our candidates with high safety standards in place for our staff. CG Recruitment can provide candidates with a link to a range of employers and experienced industry organisations in long and short-term roles with casual, contract and permanent positions available. ​Our casual labour hire roles are perfect for those candidates looking for flexible working hours to support their study or supplement income with positions often leading to permanent positions for our candidates that prove themselves to be reliable and great fits to our client’s team.
If you have a passion for technology and excellent Customer Service, apply now!
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