AddressAbout MEGT
MEGT is an Australian not-for-profit business which has created great job outcomes for more than one million Australians since 1982.
Our purpose is to inspire people and enable businesses and communities to create employment solutions that change lives for the better. People are the foundation of our business and the reason we do what we do. We know that investing in people is what grows our business and are proud to be certified as a Great Place to Work.
MEGT is committed to being an Equal Opportunity Employer and Child Safe Organisation. We have a culture that values safety, diversity, and inclusion and encourage all applicants, including minorities, genders, protected veterans, First Nations People and individuals with disability to find their ME with MEGT. You can read more about MEGT and our commitment to creating an inclusive workplace here https://www.megt.com.au/about-us
The MEGT Difference
At MEGT as a Great Place to Work, we understand the importance of work life balance and offer meaningful benefits to support you and your career at MEGT:
- Flexible working arrangements
- We offer 14 weeks paid parental leave and continued support through our partnership with Circle In
- Generous leave entitlements including 3 days paid close down leave over Christmas
- Opportunity to buy additional annual leave or cash out annual leave
- Access to salary packaging options
- Inclusive, supported and continuous growth development through study support
- Employee Assistance Program for staff and family members
- Retail and entertainment discounts across leading brands
- Pro-rata long service leave after seven years
The Opportunity
Based from our Ringwood office, this is your opportunity to work for our Apprenticeship Network Provider (ANP) Division, Australia's largest and only national ANP.
This role is critical to MEGT ANP’s customer retention and growth strategy for key customers and is the conduit to support these customers between our Key Accounts Team, State Teams and Central Processing Units (CPU).
Working closely with the National Accounts team, you will be responsible for providing high quality complex administrative support for Key Account Consultants and Key Account Customers. You will have the opportunity to work across a number of industries with clients within the childcare, aged care, hospitality, security, and infrastructure sectors to name a few!
About you
You will be a driven, motivated and passionate professional with a background in administration, sales support or Customer Service, along with:
- Excellent phone manner when dealing with the internal and external customer
- Previous experience within an AASN environment would be highly desirable
- Proven experience in meeting set KPIs and Customer Service standards
- The ability to build relationships with both internal and external stakeholders
- Ability to work in a team environment and be receptive to change
- Capable of meeting the requirements of a high-volume environment and meeting competing demands
- Accurate and efficient data entry skills with exceptional attention to detail
- Ability to understand and interpret applicable guidelines from a Commonwealth and State perspective
- High level of computer literacy
MEGT is committed to providing services that protect and keep children, young people and adults at risk free from harm. The successful applicant will be required to undertake pre-employment checks which include a National Police Check, State/Territory Working with Children Check, reference checks, verify your right to work in Australia and confirmation of qualifications.
How to Apply
We want to make finding your ME with MEGT accessible and inclusive.
If you are interested in this opportunity and want to have a career at a Great Place to Work, we encourage you to submit your application by clicking the apply button. If you would prefer to apply in another format or mode, or require any assistance, additional support, or have questions about this role, please contact our Talent Acquisition Team at ***********@megt.com.au or on 1300 634 863.
